MINISTRY SERVICES DIRECTOR

Southridge Community Church is seeking a “Ministry Services Director”—a senior

leadership position dedicated to the operational and business-oriented functions of the

church.

Our church exists to foster a lifestyle of full devotion to Jesus Christ that shares His love

across the Niagara Region. As a multi-site community with three locations (St.

Catharines, Welland and Vineland), where each is most defined by its missional

“Anchor Cause” of compassion and justice (including the largest homeless shelter in the

Niagara Region), the Ministry Services Director role at Southridge is critical to our

overall stability, health and growth as a church.

The role of the Ministry Services Director at Southridge is to oversee and grow the

departmental team of staff leaders in the Ministry Services department, who in turn

provide leadership to each of the main infrastructural supports of our ministry—including

areas like: Finance, HR, Facility Management, IT & Tech Support, Communications,

etc. The primary responsibilities of the role would be to drive the operational

effectiveness of the church, growing our capacity to not only effectively serve and

support all ministry areas across all locations, but also to effectively prepare and

respond to expansion and growth opportunities as well.

The church is looking for a spiritually-mature, vision-driven, results-oriented, relationally

strong leader—specifically with business acumen—who can support collaborative

strategies through a team of staff leaders. They must be an effective communicator who

can instill trust within a wide range of stakeholders. This is a Southridge Leadership

Team position reporting directly to the Lead Pastor, so the Ministry Services Director

must be a strong collaborator in order to integrate the values of operational excellence

throughout all facets of the church. Previous experience and related education in

business-related fields (such as construction, finance, HR, etc.) would be a

considerable asset.

A job description summarizing the main areas of responsibility is attached. Interested

applicants should send their resume with a cover letter to Kathy Van Driel, Director of

Human Resources, at [email protected]. Only selected candidates will be

contacted for the interview process.

Southridge is a certified “Best Christian Workplace” committed to a flourishing

workplace culture and eager to enhance our team through the leadership of a new

Ministry Services Director. MINISTRY RESPONSIBILITY SUMMARY—MINISTRY SERVICES DIRECTOR

TEAM & LEADERSHIP

DEVELOPMENT

• Provide supervisory support and

performance management for the leaders

of the Ministry Services department:
o Reception & Administration

o Finance & HR

o Facility Management

o Communications

o IT & Tech Support

• Foster team cohesion and collaboration

among Ministry Services team members

and by integrating the department in

collaboration with all other ministries

• Represent Ministry Services on the

church’s Leadership Team, advocating for

the values of Ministry Services in the

overall mission of the church

• Serve as a Leadership Team ambassador

in your home Location, supporting the

Location Pastor with:
o General church leadership

o Crisis management

o Location-specific staff team

development

OPERATIONAL EXCELLENCE

& COMPLIANCE

• Evaluate the effectiveness of all

operational systems (particularly

identifying missing, underdeveloped and/or ineffective

systems) and develop strategies

for improvement and upgrade

• Regularly review all legislative

requirements related to church

activities (e.g. employment

standards, charitable status,

accessibility, etc.) to ensure

compliance

• Regularly refresh communications

initiatives and brand positioning

• Support church-wide volunteer

mobilization by establishing

effective HR systems for a

volunteer-intensive organization

• Increase task efficiency and

effectiveness while growing a

“Here to Serve” heart in the team

EXPANDING CAPACITY &

INFRASTRUCTURE

• Drive facility expansion &

construction projects related to

new launches or renovations

• Support all financial campaigns

and develop improved

stewardship strategies

• Research & develop new funding

streams and partnerships

(including government

partnerships, grant applications,

foundation relations, etc.)

• Facilitate all operational

requirements associated with new

program launches

• Facilitate ministry and locationwide input and collaboration

regarding prospective operational

improvements