Evening Assistant Manager

• Train, develop and supervise, client support workers, relied staff and security staff.
• Oversee the delivery and coordination of program services which includes supporting staff and client day to day issues, liaising with city of Toronto’s Central Intake, follow up with hotel management.
• Maintain and update work schedules ensuring proper coverage of every shift and maintaining proper staffing.
• Ensure incident reports and documentation are up to date.
• Supports the hiring and training of new staff.
• Work closely with other Assistant and General Manager to ensure smooth daily operations and clear communication provided between the different teams.
• Coordinates/supports the delivery of services to clients.
• Reviews/ensures files and documentation are up to date on data bases used.
• Support and lead shelter staff in managing crises and high-risk situations.
• Ensures that the centre and its staff are in compliance with operational policies and

procedures and Toronto Shelter Standards.

• Work with team on developing and updating shelter policies.
• Be available on call for staff emergencies at all times.

Qualifications:

• Post-secondary degree or equivalent and related management experience.
• Minimum two (2) years of experience working in a shelter setting is required, with at least one (1) year of experience in supervising shelter programs and staff.
• Excellent interpersonal, verbal, and written communication.
• Demonstrated knowledge of the Toronto Shelter Standards.
• Demonstrated ability in developing, implementing and evaluating programs.
• Demonstrated knowledge in issues facing people experiencing homelessness.
• Well-developed organizational, analytical and decision-making skills.
• Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential.
• Experience in entering and monitoring data in an internet based database.
• Ability to speak a second language would be considered asset.
• Possession of a valid First Aid/CPR training certificate is required.
• Possession of a valid Naloxone training certificate is required.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months.

Location:
Hwy 401 and Weston, Toronto

Duration of Position:
August 15 to December 31, 2021

Starting Salary Range:
$28.59 to $31.08 per hour

Posting Date:
2021-07-29

Closing Date:
2021-08-12

Notes:
If you are interested, please quote Reference #132-21

and send your resume with a covering letter to:
Manager, Staffing and Orientation

COSTI Immigrant Services

1710 Dufferin Street

Toronto, Ontario M6E 3P2