Technical Director

What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe

Seasonal work experience in an iconic, unforgettable, and inspiring location

Fast-paced and active position – get your step counter ready!

The chance to work in an inclusive culture and make life-long friends

Opportunities for career growth or future work at other Pursuit locations

Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?:
The Technical Director is responsible for the successful operation of our special project (8 month contract), a multimedia experience at the Banff Gondola. The successful candidate will be responsible for the installation of the project, artistic integrity of the installation and remain focused on the maintenance of the equipment. Once installed, they will oversee the successful day to day operation of the experience, plan the team’s schedule, foresee required maintenance, foster an engaged workforce, collaborate with auxiliary teams and work together with third party teams to provide a world class experience for our guests.

Act with integrity, honesty and knowledge that promotes the culture, values, and missions of Pursuit

Oversee the successful installation of the special project working closely with third party install teams

Take responsibility for all technical aspects of the experience

Drive guest engagement culture through a highly motivated and well-trained team

Develop and maintain a clear command structure during operational hours with the operations and guest experience teams

Maintain excellent lines of communication with all teams

Plan and supervise maintenance of all equipment

Responsible for the recruiting and training of the special event team

Ensure sufficient supplies spare parts are available and coordinate all equipment repairs

Supply and provide analysis for monthly and annual reporting to internal and third-party teams

Select and develop standardized recipes to ensure consistent quality

Develop and manage the operational budget for the project

Develop and update standard operating procedures and training documents

Collaborate in the discussion for future enhancements and upgrades for the special event

Manage and provide feedback to the special event team

Create and complete daily and weekly walk through checklists

Ensure all Health and Safety protocols are being adhered to as per AHS guidelines

Complies with Pursuit Branded policies and procedures

Follows Pursuit pillars of employment and service

Flexible to work in various locations

What skills and experience do you need for this job?:
5 years of experience with multimedia installations such as live shows, outdoor festivals, permanent installations etc. at least 5 years in a supervisory role

Excellent knowledge of IT systems, including operating system installation, maintenance systems, diagnostic software and hardware installation

Experience using MAC, Linux, Arduino, other embedded systems is an asset

Experience with microcontrollers such as Rasberry Pi is an asset

Knowledge of networking systems (routing, sharing, network administration, IP, DNS, VPN etc.)

Knowledge of computer communication protocols and transport such as TCP/IP, UDP, OSC, LTC, MTC

Good knowledge of audio-visual distribution systems such as patch bays, video matrices, audio amplifiers, midi, sound controllers, DMX etc. as well as AV network protocols such as NDI, ArtNet, Dante, AVB etc.

Good knowledge of video playback systems such as Disguise, Pandora’s Box, Resolume, Qlab, Watchout, and/or video broadcast technology

Ability to manage in a diverse environment with focus on customer service

Experience in LED video calibration

Experience in video projector calibration

Strong understanding of lighting apparatus

Lighting console programming experience is an asset

Understanding of schematic drawings, install cabling etc.

Ability to resolve set maintenance issues

Experience in leading a delegating a team of colleagues

Excellent communication skills and proven leadership skills

What will your work environment be like?:
Beautiful. You’ll work in iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!

Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

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