Day Service Team Leader

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values The Salvation Army Canada and Bermuda has four core values:
Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

The Day Service Team Leader is responsible for the day-to-day supervision, assignment, scheduling, and review of peers’ work quality of programs and services provided in consultation with the Coordinator of Day Services, while ensuring a healthy and safe environment. This position provides direct support and assistance to the members including emotional and physical support, along with crisis intervention during their schedule shift.

Note: Not all incumbents perform all of the duties described below but perform a similar range of duties as per the directive of the Coordinator of Day Services.

All responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

This is a full-time, one year term position and requires a commitment of 80 hours biweekly.  Work hours are Monday – Friday, 8am to 4pm.

A valid MB Class 5 Full license is mandatory for this position

Please email resumes to [email protected]

Team Lead: Participate in the orientation and training of new staff Monitor program expenditures; Record and report activities, behaviors and any incidents which occur during the shift. Keep accurate documentation as to program vehicle usage and maintenance; Ensure facility is kept in accordance with agency policies and procedures and the Department of Families’ requirements; Manage member funds and ensure recording of purchases under the direction of the Coordinator of Day Services; Assist the Coordinator of Day Services in developing an agenda; Familiarize and inform staff of agency policies and procedures; support, and implement and guide others in the application into daily tasks; As required and applicable, make suggestions that will improve efficiency, working conditions or procedures to Coordinator of Day Services

Safety; Monitoring health and safety processes to assist ensure processes, standards, and guidelines are being followed so that members and staff live and work in a safe environment; Provide crisis intervention for members as required. Conduct checks to ensure the safety of the facility and members throughout their shifts; Understand and promote members’ rights and responsibilities; Provide transportation to and from various locations while demonstrating safe driving skills; Follow all traffic laws while driving defensively to ensure safety; Report personnel and member concerns promptly to Coordinator of Day Services; Promote proper lifting, twisting, and reaching techniques  during job performance; Use PPE provided when necessary

Health and Medical; Ensure individual’s health and medical needs are accurately attended to in a timely fashion, and that all medication is properly administered and recorded (where applicable); Recognize and report concerns of abuse or neglect; Provide emotional support for members as required

Person Centred Plans; Be involved in implementing and monitoring individual plans; Provide individuals with support in pre-planning by providing a mechanism to gather information on an individual’s goals and desired outcomes; Communicate necessary information and maintain positive relationships with other agencies or programs

Individual Personal Development: Encourage and assist each individual to participate in daily activities, in employment and in the community including reinforcing work and community expectations, personal hygiene, meal preparation, grocery shopping, laundry and the care of the house and yard; Ensure that the environment of the program is supportive, nurturing and encourages a high degree of member involvement including decision making; Model appropriate behaviour and attitude supporting growth and promoting independence for the members.

Public Relations and Communication; Contribute to ensuring the wise use of member and program resources; Develop opportunities for family and community engagement and assist individuals to develop positive social interactions; Ensures all contact with others is courteous and professional; Treat all members and staff with respect and dignity at all times.

Administration & Finance; Complete program inventories annually as per agency policies (where applicable); Ensure completion and secure storage of records and documentation in accordance with agency policies and procedures and the Department of Families’ requirements; Perform necessary housekeeping duties and report any maintenance issues as they arise.

Program Development; Assist the Coordinator in creating, managing, and facilitating appropriate activities, special events and spiritual care programs according to member interest, skill, and ability levels, providing support, input, and recommendations, as applicable; Promote social interaction and personal development; Ensure all necessary components and any required documentation is completed for assigned activities;

Other Duties as Required

Education:  

• Community College diploma/degree in the health services, social services field, or equivalent experience in a community – based facility, preferably in some field of disabilities

Experience and Skilled Knowledge Requirements  

• Suitable candidates should have at least two years’ experience in developmental services.
• Valid Manitoba Class V driver license and access to a personal vehicle
• Criminal record check
• Child Abuse Registry check
• Adult Abuse Registry check

• Moderate amount of keyboarding/manual record keeping
• Occasional to moderate amounts of physical care (including manual or assisted transfers)
• Moderate lifting/packing of member belongings, program and/or residence supplies
• Frequent standing, sitting, walking, & reaching
• Moderate amount light housekeeping and property maintenance
• Occasional use of physical behaviour intervention techniques.
• Attentive listening & observation of body language
• Continuously monitoring the environment
• Significant reading, writing, arithmetic, and computer skills
• Significant memory & concentration
• Significant reasoning & judgment
• Moderate to significant creativity & imagination
• Ability to understand members’ needs
• Frequent multi-tasking
• Ability to work independently and as part of a team
• Excellent team and interpersonal skills
• Fluent spoken and written English
• Able to handle the physical demands, which include lifting/carrying of items generally up to 29 pounds
• Ability and willingness to adhere to, support, promote, and further The Salvation Army’s Mission, Vision, and Values

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.