Education Coordinator and Intake Worker

Office of Safe Disclosure and Human Rights

Competition No. – S100345761

Posting Date – Jul 30, 2021

Closing Date – Aug 09, 2021

Position Type – Full Time – Operating Funded

Salary Range – $62,877 to $87,627 per year

Grade – 11

Hours – 35

This competition is open to all applicants; however, internal candidates and applicants who were former employees of the University of Alberta in the past 18 months, will be given priority consideration before external candidates. Please indicate your internal status using the “Advertisement” drop down menu when applying.

This position is a full-time one year plus a day appointment with the possibility of extension dependent on funding. This position offers a comprehensive benefits package which can be viewed here.

The Office of Safe Disclosure and Human Rights (OSDHR) is seeking a positive, community-minded team member to provide educational training to the university community. The successful candidate will be an engaging and experienced facilitator, motivated, energized by challenge, and have a strong desire to create change. The successful candidate will be excellent with confidentiality, and able to provide a safe, welcoming and confidential space to individuals disclosing to OSDHR.

We encourage applications from members of groups that have been historically disadvantaged and marginalized, and that intersect with those who identify as Black and other racialized communities, First Nations, Métis and Inuit peoples, Indigenous Peoples of North America, persons with disabilities, and those who identify as women and/or 2SLGBTQ+.

POSITION SUMMARY

Reporting to the Director, Helping Individuals at Risk, with a daily functional report to the Office of Safe Disclosure and Human Rights (OSDHR) Advisor, the Education Coordinator and Intake Worker will be responsible for developing and delivering presentations and training sessions to educate the university community on the principles and concepts of discrimination, harassment, duty to accommodate, safe disclosures and the relevant University policies and procedures. The Education Coordinator and Intake Worker will connect with student groups, service providers, support staff, faculty members and senior administrators to recruit and advertise presentation opportunities, and will schedule and tailor presentations as needed.

The Education Coordinator and Intake Worker will promote awareness of OSDHR, and participate in awareness events and activities across the university.

Additionally, the Education Coordinator and Intake Worker will receive disclosures regarding discrimination, harassment, accommodations, safety violations, research misconduct, ethical concerns, financial mismanagement or any other possible misconduct, wrongdoing or breach of policy/procedures, and will provide appropriate advice and referral services.

Key Responsibilities:
Collaborate with the OSDHR Advisor, and develop and implement a measurable, annual education plan, including measuring and reporting on education activities.

Develop, design, and deliver presentations, training sessions and other educational outputs for students, staff and faculty members.

Connect and maintain strong working partnerships with student groups, service providers, support staff, faculty members and senior administrators.

Support the OSDHR Advisor in providing confidential and professional intake for disclosures brought forward by faculty, staff, students and others.

Refer individuals making disclosures to appropriate resources/referrals and identify appropriate resolution and or complaint processes for individuals making disclosures.

Refer matters of a complex or sensitive nature to the Advisor or Director.

Maintain confidentiality and keep accurate and confidential case records.

Attend meetings and participate on university committees on OSDHR’s behalf.

Assist with special projects and perform other duties as required.

Qualifications:
Undergraduate degree in a related field and at least two years of experience providing workshops or facilitating sessions, and/or experience working in a complex and confidential environment; consideration will be given to equivalent combinations of education and experience.

Demonstrated ability to confidently provide educational sessions to a wide variety of audiences including undergraduate and graduate students, service providers, support staff, faculty members, and senior administration.

Thorough understanding of principles related to human rights, equity, diversity, inclusion, discrimination, harassment, social justice, and an understanding of how these principles relate to the learning and work environment.

Demonstrated knowledge of various forms of systemic oppression including racism, sexism, transphobia, homophobia, ableism, classism, etc.

Ability to work both independently and collaboratively, and to multi-task and balance multiple priorities.

Demonstrated competency in confidentiality, active listening, and neutral inquiry.

Ability to create a welcoming disclosure environment by demonstrating trustworthiness, professionalism and competence.

Suicide awareness and basic intervention training; mental health awareness and training (e.g. QPR, ASIST, Mental Health First Aid, or equivalent training and experience) is an asset.

Knowledge of Alberta and Canadian human rights law, University of Alberta policies, procedures and services, and/or sexual violence is an asset.

Technical skills: Microsoft office suite, Google suite (docs, slides, forms, jamboard, etc), remote/video presentation platforms (e.g. Zoom), Symplicity Advocate GME database

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.