Business Equipment and Computer Applications
Spreadsheet
Point of sale system
Electronic mail
Weight Handling
Up to 23 kg (50 lbs)
Work Setting
Wholesalers
Retail/wholesale establishment/distribution centre
Specific Skills
Address customers’ complaints or concerns
Access and process information
Sell merchandise
Receive payments
Operate computerized inventory record keeping and re-ordering systems
Maintain records and statistics
Issue receipts and other forms
Implement price and credits policies
Explain the type and cost of services offered
Develop and implement marketing strategies
Arrange for billing for services
Arrange for refunds and credits
Answer inquiries and provide information to customers
Perform general office duties
Receive and log complaints
Manage staff and assign duties
Resolve problems that arise, such as customer complaints and supply shortages
Estimate or quote prices, credit or contract terms, warranties and delivery dates
Conduct sales transactions through Internet-based electronic commerce
Recruit, hire and supervise staff and/or volunteers
Order office supplies and maintain inventory
Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
Plan, organize, direct, control and evaluate daily operations
Security and Safety
Driving record check (abstract)
Transportation/Travel Information
Valid driver’s licence
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Attention to detail
Ability to Supervise
3-4 people
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Interpersonal awareness
Dependability
Judgement
Reliability
Organized
Punctuality
Adaptability
Collaborative
Analytical
Creativity
Efficiency
Energetic
Goal-oriented
Hardworking
Integrity
Outgoing
Positive attitude
Proactive
Quick learner
Time management
Spreadsheet
Point of sale system
Electronic mail
Weight Handling
Up to 23 kg (50 lbs)
Work Setting
Wholesalers
Retail/wholesale establishment/distribution centre
Specific Skills
Address customers’ complaints or concerns
Access and process information
Sell merchandise
Receive payments
Operate computerized inventory record keeping and re-ordering systems
Maintain records and statistics
Issue receipts and other forms
Implement price and credits policies
Explain the type and cost of services offered
Develop and implement marketing strategies
Arrange for billing for services
Arrange for refunds and credits
Answer inquiries and provide information to customers
Perform general office duties
Receive and log complaints
Manage staff and assign duties
Resolve problems that arise, such as customer complaints and supply shortages
Estimate or quote prices, credit or contract terms, warranties and delivery dates
Conduct sales transactions through Internet-based electronic commerce
Recruit, hire and supervise staff and/or volunteers
Order office supplies and maintain inventory
Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
Plan, organize, direct, control and evaluate daily operations
Security and Safety
Driving record check (abstract)
Transportation/Travel Information
Valid driver’s licence
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Attention to detail
Ability to Supervise
3-4 people
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Interpersonal awareness
Dependability
Judgement
Reliability
Organized
Punctuality
Adaptability
Collaborative
Analytical
Creativity
Efficiency
Energetic
Goal-oriented
Hardworking
Integrity
Outgoing
Positive attitude
Proactive
Quick learner
Time management
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