Branch Managers at Trees Cannabis lead their stores and build relationships with their community and customers, while fostering a supportive and successful team atmosphere. They are passionate about cannabis and eagerly spread their knowledge. They run and grow their store’s business, maintain regulatory compliance, achieve financial goals, lead inspired teams, and uphold the highest standards for cannabis retailers in their communities. They work autonomously with guidelines and support from our experienced corporate team.
About the Role Responsibilities
Lead all facets of the daily operations of a successful retail cannabis store including ensuring the implementation of policies, practices, and Standard Operating Procedures.
Work on the retail floor a minimum of three days per week leading your team, serving customers, and providing in the moment coaching; fully accountable for customer experience
Consistently ensure the safety and security of the store, its assets, and its team members
Confirm that all relevant regulations are enforced while always leading by example, remaining informed of changes in legislation, and providing up to date information to your team
Responsible for sound financial management of the store and ensuring that inventory, headcount, scheduling etc. meets those requirements
Establish and implement sales and customer service plans and targets that contribute to the continued growth and success of the store
Lead hiring, training, and scheduling in accordance with the Employment Standards Act and in alignment with the company’s policies and practices
Develop an engaged, knowledgeable, and committed team who foster a warm, welcoming and customer focused culture through established coaching, performance management, and leadership practices
Build and maintain community relationships and partnerships with other industry organizations
Act as an ambassador to the company’s values and mandate with a strong team mentality
Perform all the responsibilities of the Assistant Manager, Supervisor, and CSSR as needed.
About You
You are at least 19 years of age and have completed your Selling It Right Certification
You have previous experience in retail management preferably in a Liquor/Cannabis environment (though we’re excited to hear from you if you have managed in a different retail industry too!)
You are familiar with the Cannabis Act, Cannabis Control and Licensing Act, Cannabis Distribution Act, Employment Standards Act, and Worksafe BC
You have the ability and desire to work a flexible schedule based on the needs of your store
You’re committed to superior customer service, maintaining a welcoming work environment, and building professional relationships with customers and co-workers
You’re known for your great judgment, integrity, and creative problem solving skills
You are a passionate and committed leader, and are enthusiastic about growth and development in others
You have cannabis knowledge, which may include an excitement for/interest in cultivation methods, harvesting techniques, product types, product profiles, strains, consumption methods and possible effects
Work Environment
Managers may work for prolonged periods of time sitting or standing, and on a computer. They may occasionally work from home. Managers support customer service facing staff by actively working on the retail floor. They participate in keeping the store maintained, may need to occasionally use a ladder, and will be required to lift objects of up to 22 kg.
Why Join Us?
We offer an awesome staff discount, a great health benefits package, and competitive compensation
We’re community-oriented and give back to our communities regularly
We encourage a warm and friendly work environment
We offer opportunity to develop your career with a growing company
Apply Now
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.