HR Coordinator

The HR Coordinator is responsible for providing HR coordination and support to Harbour Light managers and staff. Day-to-day activities include employee relations, benefits administration, recruitment and selection, performance management, compensation, training and development, and ensuring legal compliance.

Please note this position is deemed Temporary Full Time (up to 4 months – parental leave coverage)

Employee Relations

• Conducts exit interviews to identify reasons for employee termination and prepares periodic reports.
• Liaises with DHQ HR in respect of terminations of employment.
• Develops and/or administers special projects such as employee recognition

Performance Management

• May attend coaching and disciplinary sessions, drafts and/or review documentation, and ensures compliance with statutory and DHQ requirements for terminations (i.e. seeks approval from DC via BCER for layoffs or termination with/without cause).
• Ensures completion of performance appraisals as per TSA policy and audits annually for Harbour Light completion.
• Works with managers to produce reports on attendance management.

Compensation, Benefits, Job Design

• Ensures Territorial employee benefit and RRSP programs are consistently applied within Harbour Light and that the administration of these programs complies with the terms of the master contract(s).
• Processes compensation requests in accordance with internal and DHQ procedure (obtains DHQ approval for non-union salary transactions) and completes Personnel Information Change Forms (PCIFs) and Employee Transaction Forms (ETFs) for new hires, changes in status and/or salary and terminations.
• Develops and updates job descriptions based on TSA standards and collective agreement requirements.
• Provides advice and assistance to local management regarding Territorial Job Grading System and wage scale and ensures management/non-union positions comply with same.
• Assists managers with staffing models and schedules.

Recruitment

• Delivers recruitment services including front-end needs analysis in consultation with managers, job posting, sourcing, interview process, selection and employee offers.
• Participates in interviews for management positions and may facilitate interviews for front-line employees.
• Develops and provides questions and scoring guides to Harbour Light management, coordinates interview panels, administers and evaluates applicants.
• Participates in hiring decision and checks/verifies references.
• Prepares letters of offer, employee files and conducts new employee orientation.
• Provides current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
• Builds strong relationships with local organizations, recruitment agencies, educational institutions, learning and development suppliers to enable Harbour Light to achieve overall business objectives.

Orientation

• Coordinates arrival of new employees including arranging required on-line policy training, sign-off of policies, handbook, and liaises with departmental management to ensure on-the-job training as appropriate.

Policy and Procedures

• Advises managers on organizational policy matters such as sexual harassment, abuse, confidentiality, code of ethics, non-fraternization, computer usage, and privacy policy and recommend needed changes.
• Acts as resource to Harbour Light management in respect of policy and procedure as outlined in the Territorial Employee Relations Policy and Procedure manual
• Draft and distribute communication to local management regarding changes to policy or policy reminders

Training/Organizational Development

• In consultation with senior management, analyzes training needs and coordinates training programs.

Health and Safety

• Claims Management: Investigates and reports on industrial accidents and injuries for WorkSafe BC and insurance carriers.
• Completes Form 7s and occurrence reports, submits online with WCB, manages claims.
• Health and Safety: oversees maintenance of records of mandatory training.
• Participates as Co-Chair for management representation of OHS committee; prepares agendas and produces minutes (alternately with unions as per collective agreement requirements.)
• Coordinates appropriate training and action items

Statistics and Reports

• Maintains records and compiles reports on matters such as turnover and performance appraisal completion
• Analyzes data and reports to identify causes of personnel problems and develops recommendations for improvement of personnel policies and practices
• Performs other duties as required

Education/Certifications:

• The successful job applicant will have completed an Undergraduate University degree (e.g., B.A.,) or equivalent education and experience in a related field.
• Working towards a professional designation (e.g. Certified Human Resources Professional CPHR) an asset
• Post-secondary education in Human Resources would be considered an asset
• Conflict resolution certification would be an asset

Experience:

• At least two years of administrative or human resources experience in a medium-to-large organization (100+ employees)

Required Skills/Knowledge:

• Willingness to adhere to the Mission and Values of The Salvation Army and Vancouver Harbour Light
• Intermediate to advanced skills in Microsoft Word, Excel, and Outlook
• Demonstrates good verbal and written communication skills, effective listening skills, and organizational skills
• High standards of integrity, judgement, and the ability to cultivate and maintain relationships of trust and confidentiality
• Demonstrated compassion & ability to accept and care for people without judgment
• Detail-oriented with a high level of accuracy in data entry and document creation
• Current knowledge of British Columbia employment standards, and human rights
• Ability to prioritize and manage multiple tasks and a variety of demands in a fast-paced environment

• Flexible, self-motivated, adaptable
• Fluency in a second language is not required, but would be an asset
• Experience working with a web-based HRIS, especially UltiPro

Successful candidates, prior to hiring, may be required to provide:

• Criminal Record Review Program clearance
• Completion of our online Armatus Abuse Training and required Health and Safety training

HOURS:

The normal work week is Monday to Friday, 8:30 a.m. to 4:30 p.m. This includes 7.5 paid hours and .5 hours unpaid lunch break each day.

Please note, that as part of Vancouver Harbour Light’s COVID-19 Safety Plan, the administration department is currently working remotely at least 40% of the week. The successful candidate will be expected to work in the office fully for their first 2-3 weeks of orientation and training, then will join the team in a mixed schedule of on-site and remote days.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.