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Description
To work with the Supervisor of Counselling in supporting the shelter in achieving its vision of Housing, Outcomes, Mission and Excellence (HOME) by providing outstanding, client centered service in ways that are aligned with The Salvations Army’s core values and Housing First.
KEY RESPONSIBILITIES:
Service Responsibilities:
The Housing Worker is responsible to assist clients in navigating the social, non-profit and private sector housing markets to find appropriate, affordable and sustainable housing that meets the clients’ individual needs as identified in the Enhanced Case Management model.
Organizational Responsibilities:
- Ensure clients receive compassionate, non-judgmental and client centered care.
- Receive housing referrals from the shelters case management team.
- Provide housing support to a case load of 25-30 clients at a time.
- Provide housing information to Islington Seniors’ Shelter case management team.
- To provide the clients an opportunity to be housed as quickly and as effectively as possible
- To meet with clients to provide guidance and information regarding all available housing options.
- Build relationships with housing operators in order to compile, maintain and post a list of potential housing options for clients
- To update the Housing Registry to include new housing options
- To make regular, ongoing contact with housing operators concerning possible vacancies
- Coach and support clients as needed to access housing.
- Participates in Case Management meetings and bring a Housing First focus to conversations.
- Provides system navigation, community support connections and crisis intervention as required
- Provides eviction prevention services which including negotiating and mediating with landlords and others on behalf of the client with the Community Follow Up worker.
- Advocate on behalf of the client as required and appropriate
- Assists in the development and facilitation of housing orientation sessions and other relevant workshops to program participants
- Provides mentoring and modeling as part of social and life skills education
- Keep accurate records and documentation (e.g. incident reports, log notes and case notes)
- Prepare statistical monthly and other reports as required
- Ensures that SMIS is kept up to date for client in program
- In consultation with the Hostel Manager be a back-up for the Community Follow-Up Worker
- Perform additional duties when required
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Community College diploma in Social Services field
- Certificate in First Aid/CPR, Crisis Intervention and Conflict Resolution
- Alternative combinations of education and experience may be considered.
EXPERIENCE AND KNOWLEDGE:
- One to three years of prior related experience, including frontline casework experience in a social service environment.
- Knowledge and experience in landlord negotiations
- Previous experience providing individual support to people living in poverty, dealing with mental health issues, addictions, social isolation and/or homelessness
- Knowledge of the Residential Tenancies Act
SKILLS AND CAPABILITIES:
- Excellent oral and written communication skills (computer skills essential)
- Well-developed skills and ability to work independently as well as part of a team
- Proven ability to constructively give and receive feedback
- Highly developed understanding of and proven ability to communicate appropriate professional boundaries
- Good knowledge of community and specifically housing resources
- Strong understanding of and commitment to social justice issues, equity issues, anti-racism, anti-discrimination and anti-oppression
- Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
- Valid Driver’s License and clean driver’s abstract (no vehicle required)
- Ability to work within the mandate of and embrace the mission of The Salvation Army, exemplifying Christian standards of conduct
HOURS: 40 hours per week
OPSEU represented employees at the Islington Seniors Shelter have priority over all other applicants.
In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada. The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.
The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
You must advise your managing supervisor of your intentions prior to submitting your application.
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.