Temporary Full Time Case Worker (3 months)

The caseworker position provides case management supports to connect men and families with service agencies and supports that will enable a means of housing stability.  The supports will include but not be limited to life skills, advocacy, housing stability, referrals to community resources, mental health support and coordination, harm reduction, stability planning that will contribute to successful getting and/or staying permanently housed.

• Engage in the development of inter-personal relationships that promotes dignity and respect
• Utilize approved case management tools, Outcome Star and SPDAT
• Coordinate, refer and deliver all needed wraparound supports
• Conduct case work and follow-up services which includes but not limited to
  • Intake
  • Needs/Skills Assessment for

Housing history

Barriers to housing

Immediate and ongoing needs (identification, financial, food, housing, clothing, medical and education)

• • Conduct preliminary Individualized Goal Setting/Plan
  • Provide Crisis Intervention
  • Complete discharge plans and summaries
• Maintain contact with clients for the purpose of
  • Monitoring progress of clients in working on goal plan
  • Referrals to appropriate community resources, following established procedures,
  • Advocate on behalf of client to Bayside staff and community resources as requested by Program Director
  • Educate clients in health and safety concerns to achieve a safe living environment
  • Maintain contact with client through regular visits
• Coach and support clients as needed to access appropriate services
• Identify individual strengths and assets to sustained tenancy
• Provide for basic life skills counseling and development
• Provide warm transfers to requested partner agency staff
• Collect statistical information related to the clients in program

Administrative Responsibilities

• Prepare, keep and maintain accurate case notes and records (intermittently throughout each workday) and share them to relevant individuals involved in the client’s circle of care while maintaining client’s confidentiality
• Prepare statistical and other reports as required
• Ensure that the privacy and confidentiality of clients is maintained within established standards, Policy and Procedures.
• Present case reports and progress of clients at regularly scheduled case management meetings
• Be involved in ongoing professional development and to attend Staff / Development meetings
• Work as a member of the team to ensure that the program operates efficiently and effectively (and to ensure that other staff’s responsibilities are covered when they are away)
• Participate in and represent the organization at external committees and forums
• Participate in internal committees and/or activities relating to the organization (e.g. Annual general meeting, other social recreation events, etc.)

Perform other related duties as requested from time to time by the Director of Programs

• A degree or diploma in Social Services and/or equivalent education and experience

• Alternative combinations of education and experience may be considered.

EXPERIENCE AND KNOWLEDGE:

• Two to five years previous experience with people experiencing homelessness would be an asset
• The incumbent must possess information and knowledge around mental health, addictions, substance abuse and harm reduction
•  Superior knowledge of community resources
• Thorough knowledge and understanding of a commitment to anti-racism, anti-oppression and equity
• Current certification in First Aid/CPR and Non-Violent Crisis Intervention
• Possess a Food Handler Certificate

SKILLS AND CAPABILITIES:

• Must possess excellent problem solving, communication, organizational and computer skills.
• Excellent interpersonal and time management skills
• The responsibilities associated with this position demand a high degree of confidentiality
• Must be able to lift a minimum of 25 pounds
• Ability to work as a team member with other staff, volunteers, donors and clients
• Empathetic and willing to adhere to the philosophies, policies and mission of The Salvation Army

• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

• Must possess excellent problem solving, communication, organizational and computer skills.
• Excellent interpersonal and time management skills
• The responsibilities associated with this position demand a high degree of confidentiality
• Must be able to lift a minimum of 25 pounds
• Ability to work as a team member with other staff, volunteers, donors and clients
• Empathetic and willing to adhere to the philosophies, policies and mission of The Salvation Army

HOURS: 37.5 hours per week

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.