Temporary Full Time Community Support and Outreach Worker – more than 1 required until March 31, 2022

Family Life Resource Center provides women and their children with the best possible opportunity to overcome the devasting effects of abuse. For over 25 years, Family Life Resource Center has been giving help and hope to women fleeing abuse. We are committed to creating an environment that supports women and children through their transition, giving them the support and knowledge necessary to redefine a future. Unlike a first stage or crisis shelter, which responds to short-term emergencies, Family Life Resource Center is a non-profit, supportive transitional housing program, providing housing and services to women with or without children who have been victims of family violence. Family Life Resource Centre provides supportive transitional housing with 9 residential apartments.

We are looking for temporary full time Community Support & Outreach Workers to join our team and make a positive difference in the lives of women and children in the Region of Peel. This position is for 4 months with a possibility for renewal.

• Accompany women to appointments when necessary
• Adhere to the Child Protection Act in particular in regard to the section on “Duty to Report”
• Assist women in advocating for themselves
• Assist women in developing safety strategies or safety plans for themselves and their children
• Assist women to develop short- and long-term goals
• Assist women to understand the cycle of abuse and the effects on themselves and their children
• Assist women with budgeting and securing financial assistance
• Assist women with housing applications
• Conduct intake and discharge interviews with all clients
• Ensure intake, discharge and all other appropriate information is complete
• Ensure that emergency and crisis situations are approached with clear and swift decisions
• Maintain accurate referral records and security of client files
• Maintain client case files, data management, entering information into program data base (WISH)
• Maintain confidential, accurate and non-judgmental documentation
• Monitor and provide feedback to women regarding connections with other referrals
• Participate on committees as required
• Provides crisis and short-term supportive counselling (in residence and post-FLRC stay)
• Share on-call responsibilities with the Executive Director, Program Supervisor, Child & Youth Worker
• Work with women on their legal issues
• Work with women to develop and implement transition plans sensitive to their needs
• Actively involved in on-going Professional Development
• Adhere to and abide by the agency’s Health and Safety Regulations
• Agree to sign Client Confidentiality and Agency Confidentiality Statements
• Assist in the maintenance of an anti-oppressive anti-racist work environment for staff, residents and volunteers
• Attend training for professional development as required
• Governed by Armagh Policy and Procedure Manual
• Governed by Violence Against Women Act
• Other duties or responsibilities as negotiated and assigned
• Participate in Armagh’s Planning Sessions, Policy and Procedure Development, Information Package and Forms
• Participate in Team Meetings and Staff Development Events
• Read, understand and adhere to policies and procedures of Armagh
• Work within a team environment; provide support and information to team members and assist other staff when required
• Performs other duties as assigned

• University or college degree in the human services field
• Non-Violent Crisis Intervention
• Valid WHMIS and First Aid and CPR certification

EXPERIENCE AND KNOWLEDGE:

• 1-2 years’ relevant work experience working with abused women
• Experience in working and serving a diverse community
• Valid Class ‘G’ Driver’s License and use of a reliable vehicle
• Sound knowledge of issues pertaining to woman abuse, post-traumatic stress, and the social services network within the Region of Peel

SKILLS AND CAPABILITIES:

• Ability to deal effectively with job related stress and handle crisis situations
• An awareness of the safety needs of the organization and confidentiality of the clients and agency
• Excellent interpersonal communication and organizational skills (verbal and written)
• Possess maturity and ability to work with minimal supervision
• Proficiency in a second language relevant to the demographics of Peel Region is an asset
• Proven ability to work independently and as part of a team
• Computer literate and database experience (Microsoft Office)
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities

HOURS: 40 hours per week, Monday to Friday

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.