Administrative Assistant, Emergency Disaster Services

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Reporting to the Territorial Director of Emergency Disaster Services, the Administrative Assistant, Emergency Disaster Services provides general administrative support to the Territorial Headquarters (THQ) Emergency Disaster Services (EDS) team.  This position will work primarily from a home office in either London or Toronto, Ontario and will need to be able to come into the office as required.

Support EDS Team

This position will provide direct administrative support to all members of the Emergency Disaster Services team as follows:

• Book travel arrangements
• Travel and Expense Management
• Process mail and courier services
• Process all invoices and expenses
• Scheduling meeting for EDS Team
• Assist with sorting and directing TDEDS emails
• Manage Director’s calendar on a daily basis and prepare paperwork for meetings when necessary
• Assist with administrative functions related to EDS training sessions

General Office Duties

• Responsible for customer service for EDS team clients/stakeholders
• Set up meetings and order refreshments, food as required
• Take minutes of meetings, as required
• Prepare routine correspondence
• Assist with special projects and/or other general office duties as assigned
• May be required to share responsibility of relief receptionist’s duties at THQ main lobby
• Other duties as assigned

 Administrative/Financial

• In consultation with relevant stakeholders, develops and maintains territorial EDS documentation including policies, procedures, and standard forms
• Prepares and submits reports and statistics as required to THQ leadership and relevant stakeholders
• Demonstrates diligent stewardship of resources

 Organizational Responsibilities

• Ensures TSA EDS practices and service delivery are consistent with policies and mission of The Salvation Army in Canada and Bermuda
• Maintains and promotes a positive image of The Salvation Army by providing a high calibre of professional service and by being courteous, cooperative and helpful at all times
• Supports The Salvation Army’s mission and demonstrates the Core Values
• Takes responsibility for own ongoing professional development to remain current with emerging trends within the disaster and emergency management field

• 2-3 years’ experience in an administrative professional position.
• Post-secondary education in business administration or relevant field preferred
• Successful completion of key National Disaster Training Program courses (Introduction to Emergency Disaster Services, Fundamentals of Holistic Care, Disaster Food Service and Canteen Operations, Incident Command System) or ability to complete within 6 months.

• Ability to consistently track and meet deadlines
• Provide accurate and timely reporting
• Commitment and ability to provide outstanding customer service
• Ability to think outside the box and handle unforeseen challenges
• Excellent oral, written, and interpersonal communication skills
• Demonstrated teamwork skills
• Demonstrated ability to work in stressful high-paced environments
• Strong organization and administrative skills
• Proficient in Microsoft Office suite, including PowerPoint

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all employees in Canada.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial/territorial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.

We thank all applicants, however, only those candidates to be interviewed will be contacted. Internal Applicants, please advise your supervisor of your intentions prior to submitting your application.