Assistant Branch Manager

Description :

  • Delivering a high level of client service as per our corporate vision; understand and execute sales

and marketing strategies.

  • Providing strong leadership to the branch team to create a high-performance environment that

encourages customer focus and open communication.

  • Having a willingness to coach, develop and mentor staff, in addition to providing timely reviews and constructive feedback.
  • Facilitating good communication between branch staff and the Head Office.
  • Performing administrative duties that ensure the branch is run in an efficient, cost effective and profitable
  • Engaging in activities that facilitate the continual growth of branch sales.
  • Attending customer meetings/training sessions on occasion to foster business.
  • Ensuring proper maintenance and protection of branch’s physical assets.
  • Assist with organizing and conducting an annual physical inventory as scheduled by senior management.
  • Conducting monthly cycle counts of inventory on a pre-scheduled basis.
  • Ensuring a safe and clean work environment.
  • Handling customer complaints with professionalism and efficiency.
  • Making day-to-day operational decisions and working hours to get the job done as required.
  • Adhering to policies & procedures (including managing AR strictly to AR policy).
  • Opening and closing the store; other duties as assigned

Requirements :

  • Experience in the automotive aftermarket parts industry and a good base of knowledge of automotive operating systems.
  • Computer experience
  • Managerial experience with a proven ability to lead a team.
  • Excellent verbal, written and effective listening skills.
  • Possess personal drive, self-motivation and initiative to accomplish overall organizational success.
  • Experience delivering a high level of customer service.
  • Experience in training and motivating staff.
  • High school diploma or GED. College or University degree a plus

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