Associate Manager, Quality Assurance – Contract

Pay

$80,673.00 – $96,540.00

Job Posting Description:
Duration: Contract up to 7 months

Do you love mentoring a team and are you excited by participating in a market transition? Reporting to the Manager, Quality Services (QS), you will support the QS business with the implementation of regulatory changes governing labelling of beverage alcohol, food safety, product traceability and recall. You will identify and document process, and user/system requirements for future process and system enhancements/upgrades and implementation. You will develop and implement statistical/analytical reports to monitor Quality Services business and identify trends to assist in process improvement.

If you are looking for a unique learning experience, and a fast-paced customer centric environment where work is different every single day, then this is the role for you!

About the Role

Ensure product compliance with regulatory requirements and the LCBO’s Product Packaging Standards for beverage alcohol composition, packaging/labelling

Collect, analyze and interpret technical data related to regulatory standards and ensure that deficiencies are documented and investigated

Collaborate with vendors and internal clients to inform them of quality-related challenges, provide technical assistance and negotiate resolutions

Support effective product quality investigations to identify, isolate and dispose of defective/unsaleable inventories at retail and warehouse levels

Support the Quality Assurance business functions with the resolution of packaging and labelling issues

Lead and coach staff, in the absence of the Manager, to ensure effective operations that support departmental objectives

Collaborate with internal and external teams and clients to make recommendations for business development and drive continuous improvement

About You

Post-secondary degree or diploma in product Quality Control (QC), Food Science or equivalent program

3 – 5 years of experience in a large retail and distribution environment, preferably in the food and beverage industry

Strong working knowledge of federal and provincial regulations governing compositional standards, food safety, manufacturing practices and packaging/labeling requirements for beverage alcohol products

Demonstrated practical knowledge of the manufacturing /production processes for beverage alcohol

Exposure to managing quality in a complex, ISO supply chain environment

Proven ability to motivate and lead a team to deliver results with effective written and verbal communication skills

Excellent knowledge of computer software, hardware and network applications to conduct analysis, develop reports, solve problems and recommend business solutions

Demonstrated customer centricity and proven record for collaborating with diverse teams, internally and externally

Strong ability to multi task and prioritize to produce quality results in a fast paced environment

Deep process management skills to evaluate systems, recommend improvements, create process flow maps and write effective Standard Operating Procedures

Valid Ontario driver’s license

Please submit your resume via Workday by 11:59pm on the deadline date to be considered for this position.

Diversity and inclusion matter at the LCBO. If contacted for an interview, please advise if you require accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Join the LCBO Team!

We’re a world-class retailer and wholesaler. We hire driven leaders we want to learn from and who want to grow the careers of our team members. We understand a phenomenal career is made up of dynamic days, compelling problems to tackle, and human connection. We work with our employees to build a working experience that drives both the organization and the people within it forward. Our social responsibility is second-to-none.

Duration:
Work Hours:
36.25

Union / Non-Union:
Non-Union

Job Posting End Date:
May 19, 2021

The LCBO is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

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