Caseworker

JOB PURPOSE:

The Caseworker at our Community Outreach Centre provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures.

The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:

• Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required.
• Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan.
• Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army.
• Provides safe storage and recording of prescribed medications.
• Coordinates and facilitates resident programming as required.
• Conducts all required shift change procedures prior to and after shift change.
• Performs intake and discharge procedures for clients/residents as assigned.
• Monitors appropriate behaviour; intervenes in crisis situations, provides emotional support and advocacy as required.
• Distributes funds to residents in accordance with established guidelines.
• Engages in the development of inter-personal relationships that promote dignity and respect.
• Performs required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behavior.
• Liaises with Police, funders, court personnel, community agencies, families, and other staff members.
• Provides orientation to newly hired staff, volunteers, students.
• Performs other duties as assigned.

NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.

MINIMUM EDUCATION LEVEL ATTAINED:

The successful job applicant will have completed more than two (2) years of Community College.

The successful applicant will hold/have:

• Diploma or Degree in related social services field
• **See Precautionary Measures**

NOTE: An alternative level of education and experience may be acceptable.

MINIMUM PRIOR RELATED EXPERIENCE:

The incumbent must have the following experience before hire:

– One year but less than three years of prior related experience, including frontline casework experience in a social service environment.

PHYSICAL EFFORT/DEXTERITY REQUIRED:

The performance of the job requires a moderate amount of keyboarding/manual record keeping, and occasionally lifting/packing clients/resident’s property/personal effects and engaging in recreational activities.

WORKING CONDITIONS:

The incumbent’s work environment is typically in an office at a facility setting.

The incumbent will work under the following disagreeable conditions:

• Isolation
• Dealing with angry people and verbal abuse
• Abusive people
• Work schedule affecting lifestyle
• Exposure to bodily fluids and bodily waste
• Exposure to drugs and alcohol

PRECAUTIONARY MEASURES:

The incumbent must take the following precautionary measures (in addition to health and safety rules):

• Universal Precautions
• Immunization for Hepatitis B
• Vaccination against Tuberculosis
• Current Certification in First Aid/CPR
• Criminal Police Investigation Check (CPIC)
• Non-violent crisis intervention training

Hours:   40 hours per week – may be required to work some evening shifts.                                                     

Interested applicants must respond in writing by October 20th, 2021 to:

Hiring Committee

E-mail:   [email protected]

We thank all applicants, however, only those candidates to be interviewed will be contacted.

“The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.

PLEASE NO PHONE CALLS