Helpdesk Technician I
Start Date: As soon as possible. Overview: Under the direction of the Manager, Client Technologies, University of Ottawa Heart Institute Information Technology, the incumbent is responsible for providing telephone and email support to meet institutional IT support requirements. Support responsibilities include institutional PCs, laptops, smartphones, peripheral hardware, client operating systems, client telephony hardware, and approved enterprise applications. Responsibilities: Deliver timely telephone and email assistance to clients and ensure Helpdesk coverage Provide courteous, professional, and quality […]
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