SPOC Associate Program Manager – Remote
Mississauga Job Description About the role This position is responsible for managing the day to day activities of a team of Single Point of Contact nurses. Additional responsibilities include education and training of new team members, process development and improvement across Canada, and ensuring team performance by reviewing monthly KPI targets. Acts as the main contact for all escalations on the team and provides timely resolutions and responses to operational inquiries. A day in the […]
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