Community and Family Services Coordinator

The Community and Family Services Coordinator oversees community outreach through its Community & Family Services, Food Bank and Emergency Disaster Services assistance for the Salvation Army Fredericton.  Plan, operate and oversee a three day a week Food Bank.  Authorize assistance for Emergency Housing, Clothing, and Transportation needs.  Authorize purchases for this ministry.  Facilitate donations.  Develop new programs to better assist clients and/or their families.

Accountabilities:      

Community & Family Services:

• Develop and give oversight to specific community ministries, outreach programs, ensuring ministries objectives are consistently accomplished
• Give support to Christmas programming as required.
• Oversee all operations of the Food Bank
• Oversee Food Box Delivery Teams – 3 sets of delivery teams,
• Provide oversight, supervision, and guidance for volunteers who teach and provide various community outreach programs including, but not limited to,
  • English Conversation Circle,
  • Life Skills,
  • Cooking Classes,
  • Budgeting workshops,
  • Computer classes,
  • Gardening,
  • Women’s Exercise classes.
• Schedule and oversee over 20 volunteers each month and approximately 35 volunteers at Christmas time.
• Identify, secure and apply for new funding sources that will advance and adhere to TSA standards and programs
• Provide oversight, supervision, and guidance to Gardeners and Hope Van Street Ministry Coordinator.
• Secure timely media coverage and interviews.
• Complete program reports, log of activities, and statistical recording as required in a timely, accurate, and organized manner
• Manage Community & Family Services Facebook account.  Develop annual Facebook marketing posts.
• Do Joint Hunger Awareness Marketing with Community Kitchens and Greener Village Foodbank.
• Recruit and register children and youth for Salvation Army provincial camping programs
• Follow up with children/youth who attend Salvation Army summer camp programs, including their families, to build relationships and establish active links with the Salvation Army’s mission and ministries.
• Participates with EDS Coordinator and Corps Officers, other Salvation Army Agencies to deliver emergency disaster services as needed.

Responsible for Annual Campaigns including, but not limited to: 

• Tax Clinic,
• Registering children and arranging transportation for children to attend Scotian Glen Camp,
• Backpack/Back to School Supplies,
• Coats for Kids,
• Breakfast with Santa, and
• Christmas Hamper Program.
• Christmas Toy Drive
• Coordinate with UNB Reds, Men’s Hockey Team, for Teddy Bear Toss.
• Oversee the Christmas Kettle campaign.
• Communal Garden,
• Annual FREE Yard Sale,
• Client Choice Food Bank.*
• Provide innovative ways to better serve clients.

*Food Bank serves 275 families, representing 825 individuals each month.

The Food Bank is open 3 days a week on Mondays, Wednesdays, and Fridays, from 9am – 2pm.

Health and Safety

• Ensure that the Community & Family Services area is tidy in relation to appearance, condition and safety as recommended by Public Health etc.
• Seek out continual education and resources for all areas of responsibilities, specifically regarding COVID-19 requirements as per the local Health Unit.
• Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety etc.
• Work in compliance with the NB Health and Safety Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

CRITICAL RELATIONSHIP MANAGEMENT

Internal:  Corps Officers, staff, volunteers, customers/clients, donors

External:  government and community social service agencies

MANAGERIAL/Technical Leadership RESPONSIBILITY:

• Reports directly to: Corps Officer

• Provide support and assistance to staff/volunteers; demonstrate work methods to new staff
• Supervise and schedule volunteers.

FINANCIAL AND MATERIALS MANAGEMENT:

• Receive and process community donations, food deliveries and assist with overall food bank operations, receiving food donations, tidy and organize etc.
• Accepts non-monetary donations
• Gives input into the budget

WORKING CONDITIONS:

• This is a permanent full-time position based on 40 hours per week.
• Schedule may vary according to requirements of responsibilities – some weekend and evening work may be required.
• Flexibility in scheduling is required

• Be able to lift/move up to 25 pounds
• This job requires reaching, bending, and stooping frequently, working in a sitting, and standing position for periods of time.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

education and experience:

Education, Qualifications and Certifications:

• Completion of a University Degree or Community College Certificate in social services or work equivalent

• Current Safe Food Handling and Non-Violent Crisis Intervention Certification is required
• First Aid & CPR Certification would be an asset

Experience and Skilled Knowledge Requirements:

• Minimum of two (2) years of prior related experience, including experience working with multi-barriered persons

• Must have strong computer skills and experience, experience using Microsoft Office Suite
• Alternative combinations of education and experience may be considered.

• Valid New Brunswick Class “G” Driver’s License, provide an original copy of current driver’s abstract that it satisfactory to The Salvation Army, in its sole discretion, is required.
• Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required.  The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• Screening through The Salvation Army Abuse Registry.

• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

• Self-motivated and disciplined.
• Demonstrate a high level of integrity and judgment

• Knowledge of community-based resources, government and social service agencies
• Demonstrated patience and compassion to work with challenging and/or emotionally dependent individuals
• Effectively engage and empathize with economically disadvantaged individuals

• Strong organizational skills
• Networking experience
• Strong verbal and written communication skills; attentive listening skills
• Effective interpersonal skills to encourage and motivate
• Ability to work independently as well as part of a team with supervision in a multi-faceted environment

• Demonstrate professional ethics, fairness; maintain confidentiality

Hours:          40 hours per week

                        Permanent Full Time Position 

Interested applicants must respond in writing by  October 21st, 2021 to:

e-mail: [email protected]

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

PLEASE NO PHONE CALLS