Community and Family Services Worker – PermPT – Strathroy CFS

This is a permanent, part-time position based on 21 hours per week.  Schedule may vary according to requirements of responsibilities – with occasional evening and weekend work.  The Supervisor will set the hours of work and work schedule.

The working conditions are such that in order to meet the operational needs of the job some flexibility is required as it relates to hours of work.  Some travel is associated with this position.

Normal hours of work:  Monday, Wednesday and Thursday, 8:00 a.m. to 3:30 p.m. and includes a ½ hour unpaid meal break.

Please note there will be a seasonal temporary increase in hours to a maximum of 40 hours per week for a period during the months of November and December and includes a ½ hour unpaid meal break as required.

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

RESPONSIBILITIES

Client Services and Programs

• Conduct initial intake assessment to determine immediate needs and supports needed by the client.
• Provide emergency assistance services, i.e., food, clothing, household needs in accordance with policy
• Organize, plan, and deliver seasonal and special programs as required, i.e., Christmas Hamper, Christmas Kettles, Food Drive, Backpack, and various other programs etc.; ensure that ministry objectives are accomplished and that a spiritual focus is applied to all programs.
• Oversee the activities of the food bank, organize, and ensure that the food bank is tidy and clean, adequate stock levels, sort and process donated goods and process clients through the food bank.
• Network and refer to The Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients and program when necessary.

Supervision

• May recruit, support, assist, supervise, train and schedule volunteers, demonstrate work methods and ensure they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army.
• May assist in the development of strategies and recommendations for volunteer development.
• In consultation with the supervisor organize regular meetings with volunteers.

Finance and Administration

• Ensure that Ministry Unit policies and procedures are followed for the safe/secure handling of all monetary donations received and appropriate documentation of gift cards and various vouchers is maintained, i.e., milk and clothing vouchers.
• Maintain written records, logs of activities, including activity reports and statistical information
• Periodically review program assistance guidelines with supervisor.
• Maintain accurate records of client information on The Salvation Army’s computer system while maintaining confidentiality.

Health and Safety

• Ensure that the food bank and area is maintained regarding appearance, condition and safety as recommended by Public Health etc.
• Seek out continual education and resources for all areas of responsibilities, specifically regarding COVID-19 requirements as per the local Health Unit.
• Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety etc.

Education, Qualifications and Certifications:

• Completion of a Community College Diploma, Social Service Worker, counselling, or equivalent in a related field of study.
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge Requirements

• Minimum of two (2) years of prior related experience working with multi-barriered persons, individuals with mental health issues and a variety of social service programs.
• Minimum of one (1) year of prior related supervisory experience.
• Knowledge of community-based resources and experience networking with government and social service agencies.
• Valid Ontario Class “G” Driver’s License, own vehicle, and insurance, provide an original copy of current driver’s abstract for review and verification that it satisfactory to The Salvation Army, in its sole discretion, is required.

Skills and Capabilities:

• Treat the property of The Salvation Army with due care and caution.
• Proficiency in all Microsoft Office products is required – i.e., Word, Excel, Publisher, PowerPoint, etc.
• Ability to maintain information in confidence and exercise good judgement.
• Ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Represent the organization in a positive, professional, and engaging manner.
• Must comply with all Salvation Army policies, procedures, and associated legislation.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority.
• Excellent interpersonal skills, integrity, and adaptability.
• Ability to use tact and diplomacy when dealing with the public, both in person and on the telephone.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Adaptable, proactive, a self-starter and the ability to work independently.
• Ability to learn, adapt, and utilize technology and processes quickly.
• Ability to prioritize, organize and manage multiple tasks; the ability to complete assignments and meet deadlines with minimal supervision.
• Ability to take detailed minutes, with strong attention to detail.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening as required
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
• Ability and willingness to provide a valid Safe Food Handlers Certification
• Current Certification in First Aid & CPR would be a definite asset.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.