Community Ministries Worker B

HOURS:

• Full time 35 hours / week
• This position includes a comprehensive benefits package including medical and dental, sick leave benefits; Employer
  contributed RRSPs as well as matching, professional development opportunities etc.

• Through empathetic care and with a non-judgemental approach conducts initial intake assessments (including evaluation of
  client/family and financials), determining immediate and ongoing needs and supports in accordance with policy
• Provides emergency assistance services (i.e. food, clothing, etc.) in accordance with policy
• Provides ongoing support to clients and families as needed
• Through exercising empathetic care, assists individuals to determine an appropriate and mutually agreed upon goal
  process; facilitates effective problem-solving behaviours of the client/family
• Provides spiritual guidance when appropriate and uses opportunities to pray with and share the Gospel of Jesus Christ with
  clients/families
• Encourages clients/families to participate in programs and services offered by our Community Ministries as well as our
  Church
• Maintains confidentiality and keeps accurate client files and statistical records in the Link2Feed database
• May provide budgeting guidance for clients
• Assists in the organization, maintenance, general cleanliness, and COVID protocols of the Community Ministries Office and
  The Salvation Army building.
•  Receives (and/or declines) and sorts/organizes non-monetary donations
• Works under the direction of the Community Ministries Supervisor and Corps Officers
• Networks and refers to The Salvation Army, government and community social service providers to coordinate resources
  for the benefit of clients and program, when necessary
• May help develop and will conduct programs for clients/families, as appropriate
• Helps with the coordination and organization of seasonal or special programs such as; Christmas Hampers, Community
  Programs / Events, Food Drives, Back to School, Camps and Community Dinners
• May direct and supervise volunteers, which include orientation to programs and training
• May be responsible for cash management
• Extensive knowledge and proficiency with MS Office programs, Database inputting and general office equipment
• May deal with clients who are have complex emotional issues.
• Donation pick ups
• Drive EDS Vehicle (Food Truck) as required
• Performs other duties as required

WORK ENVIRONMENT:

• Physically able to lift up to 50 lbs
• Performance of the job requires a frequent amount of loading/unloading trucks, handing out hampers, receiving/sorting
  out donated or purchased goods, and computer work
• Performance of the job requires attentive listening (empathy to clients/volunteers), and attention to detail when entering
  data/computer work.

The incumbent could need to work under the following disagreeable conditions:

• Temperature variations when out in the CRU
• Cramped working areas
• Work-related stress
• Dealing with angry and/or abusive clients

The incumbent could be exposed to the risk of minor harm, injury or illness due to:

• Physical and verbal attacks by others
• Exposure to infectious diseases
• Exposure to chemicals (e.g. cleaning)
• Moving objects
• Sharp objects
• Risk of back strain

• Minimum Education: Diploma or Certificate in Social/Human Services from a recognized University/College
• Minimum 2 years related experience working with vulnerable populations; addictions, mental health challenges, poverty,
  seniors, homelessness, unemployed, and persons with persistent multiple-barriers.
• Current FOODSAFE LEVEL 1
• Current Certification in First Aid/CPR
• Valid BC Drivers License
• Assets – Nonviolent Crisis Intervention, Effective communication 101, WHMIS