Community Ministry Worker – PermFT – Brantford CC

The Community & Family Services Worker assists individuals and families who are seeking aid and assistance from, or have been referred to, The Salvation Army. This position also provides support to the Food Bank Program and other programs provided ty the Community and Family Services.

This is a permanent full-time position based upon 35 hours per week.  The normal hours of work will be Monday to Friday from 9:00 am to 4:30 pm

Start Date:  ASAP

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Community & Family Services:

• Conduct initial intake application and screen clients for general emergency assistance, including food, clothing household needs, referrals etc.
• Under the direction of the Officer(s), assist with new and existing program and service provisions in the community
• May network with referral agencies and/or other community sources of assistance, as required
• Participation at community meetings/client referrals as directed by supervisor

Finance & Administration:

• Input data into Link2Feed and/or CMS; complete and submit all statistical reports in a timely manner
• Maintain confidentiality and keep accurate participant files and statistical records
• Periodically review program assistance guidelines with supervisor
• Conduct all administrative duties as outlined with due diligence
• Follow direction on the compliance and adherence to Operating Policies and Procedures (i.e. gift cards, vouchers, etc.)

Information Technology:

• Oversee and maintain Brantford Community & Family Services social media presence

Seasonal:

• Assist with seasonal activities provided by the Community and Family Services i.e. Christmas Hampers, Christmas Kettles, Camp Programs; provide assistance with other program development(s)
• Distribute available items and donations to all participants requiring Christmas assistance

Volunteer Support

• Supervise and coordinate volunteers for the various programs throughout the year
• Coordinates meaningful recognition and appreciation of the Brantford Community and Family Services volunteers

Health and Safety

• Ensure that the Community & Family Services and Food Bank area is tidy in relation to appearance, condition and safety as recommended by Public Health etc.
• Seek out continual education and resources for all areas of responsibilities, specifically regarding COVID-19 requirements as per the local Health Unit.

·        Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety etc.

·        Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures

• Performs other position related duties as required.

Education, Qualifications and Certifications:

• Completion of a Community College Diploma, Social Service Worker, counselling or equivalent in a related field of study
• Current Safe Food Handling certification is required
• Non-Violent Crisis Intervention Certification would be an asset
• First Aid & CPR Certification would be an asset
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge

• Minimum of two (2) years of prior related experience, including experience working with multi-barriered persons with mental health issues
• Good computer skills and experience using Microsoft Office 365
• Knowledge of community-based resources and experience networking with government and social service agencies.

Skills and Capabilities:

• Self-motivated and disciplined.
• Demonstrate a high level of integrity and good judgment
• Ability to maintain information in confidence
• Ability to work independently as well as part of a team with supervision in a multi-faceted environment
• Demonstrated patience and compassion to work with challenging and/or emotionally dependent individuals
• Effectively engage and empathize with economically disadvantaged individuals including children
• Ability to prioritize, organize and manage multiple tasks; the ability to complete assignments and meet deadlines with minimal supervision
• Strong verbal and written communication skills; attentive listening skills
• Effective interpersonal skills to encourage and motivate
• Demonstrate professional ethics, fairness; maintain confidentiality
• Participate in mandatory orientation training, on-going professional development and training
• Participate in regular supervision and performance appraisal process
• Valid Ontario Class “G” Driver’s License, own vehicle, and insurance, provide an original copy of current driver’s abstract that it satisfactory to The Salvation Army, in its sole discretion, is required.
• Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• Screening through The Salvation Army Abuse Registry.
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• NOTE: Alternative combinations of education and experience may be considered

The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.