Community Outreach Coordinator – Temp PT – Listowel

This is a temporary, full-time position based upon 40 hours per week. Flexibility in scheduling is required.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable shifts include a ½ hour unpaid meal break.  Travel is required.

Shifts: Monday to Friday, 12:00 p.m. to 8:00 p.m.

Start Date:  October 12, 2021

End Date: October 7, 2022

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

1. Operations/Programming

• Actively promote a positive environment across all programs, ensuring all individuals (volunteers and participants) are treated with dignity, courtesy, and respect.
• Oversee and Coordinate the HOPE Links program and the Community Meals Program under CFS management.
• Assist in the development of and oversight of specific community outreach ministries connected with the church such as Kids Klub/Messy Church and a community meal.
• Ensure all guests and program volunteers are informed of and adhere to policies, protocols, and expectations contained in related Program Guidelines Booklet for the Hope Links program.
• Monitor participant behavior within the HOPE Links program; intervene in crisis situations providing emotional support and advocacy as required.
• Engage with outside agencies and professionals encouraging connection with the HOPE Links program and its participants.
• Assist participants of HOPE Links North Perth in connecting to local services, agencies, and support.
• Assist in the planning and preparation of annual sponsorship/fundraising efforts.
• Provide oversight to menu planning for the Community Meal Program and coordinate product procurement for all programs under your care.
• Build and maintain relationships with local businesses as potential vendors/donors.
• Work with other Community and Family Services staff to maintain, promote and improve the profile of The Salvation Army in the Community.
• Network with other TSA, Government, and Community Social Service Providers to coordinate resources for the benefit of guests and program.

1. Finance/Administration

• Maintain accurate attendance records of guests and volunteers and confirm appropriate volunteer coverage.
• Maintain a log of meals, purchases, service numbers and any occurrences.
• Compile and maintain accurate data related to funding.
• Adhere to purchasing budgets and purchase necessary product for meal preparation and program services under your care.
• Complete all paperwork including but not limited to incident reports, referral reports, consent forms, occurrence logs etc. ensuring that a copy is kept secured, on site for the program and a copy is provided to the Community & Family Services Manager.
• Maintain appropriate reporting binders and record any distribution of donated items.
• Notify supervisor in need of repairs in a timely manner.
• Assist the Community & Family Services Manager with ongoing strategic planning and policies and procedures to ensure programming continues to reflect client needs as they evolve.

1. Supervision

• Support, assist, train, and demonstrate work methods and ensure that volunteers across all programs work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army.

• Coordinate safe food handler training for volunteers on a biannual basis in conjunction with the administrative assistant.
• Ensure that church community outreach programming is adequately staffed with volunteers who are trained and vetted as required.

1. Health and Safety

• Ensure that doors and any passageways are monitored regularly during HOPE Links. programming; that all guests identify themselves upon entering the building and that entry/exit are recorded.
• Ensure that HOPE Links programming has appropriate supervision by the correct staff/volunteer to guest ratio; communicate expectations to all new guests or recipients.
• Ensure that Community Meal Programming meets health and safety standards, and that staff and volunteers maintain appropriate training.
• Ensure cleaning and maintenance of program space, showers, laundry equipment and other requirements across all programs.
• Conduct and log security checks in and around the HOPE Links premises providing copies to the manager monthly.
• Responsible for abiding by The Salvation Army’s Health & Safety Policies and Procedures and work in compliance with the Ontario Health & Safety Act and Regulations, use personal prescribed safety equipment and clothing as directed by the employer, report workplace hazards, dangers, injuries or illness, work in a manner as required by the employer, and report workplace injuries or illness.
• Ensure compliance with all COVID-19 protocols and requirements.

Perform other duties as required.

MANAGERIAL/Technical Leadership RESPONSIBILITY:

• The incumbent is responsible to provide supervision of 3 to12 volunteers, which may fluctuate from day to day and week to week within established guidelines.

FINANCIAL AND MATERIALS MANAGEMENT:

• Handles grocery store cards with a combined total limit of $8,500.00
• Assist in the preparation of annual food budgets and monitor/manage food costs accordingly

WORKING CONDITIONS:

• This is a temporary full-time position based on 40 hours per week
• The working environment is typically in multiple work locations.  This will include working at the church location, as well as an “off-site” program location.
• This job requires the ability to lift/move up to 40lbs and reach, bend, stoop frequently and or

work in a standing position for long periods of time

• Travel is associated with this position {5 to 10%}; required to use a Salvation Army program vehicle when available.

Normal hours of work: 12:00 p.m. to 8:00 p.m. Monday to Friday and includes ½ hour paid meal break.

Education, Qualifications and Certifications:

• Completion of post-secondary certificate program in Social Work, i.e., Social Services or Human Services, a diploma preferred.
• A working knowledge of mental health and addiction issues.
• Alternative combinations of education and experience may be considered.

Experience and Skilled Knowledge

• Minimum of two (2) years of prior related experience, including experience working with multi-barriered persons, individuals with mental health and addiction issues and a variety of social service programs.
• Some supervisory experience with the ability to motivate, instruct and coordinate volunteers.
• Experience in meal planning within a budget appreciated.
• Some experience with community programming in a church setting would be an asset.
• Valid Ontario Class “G” Driver’s License, personal vehicle and insurance is required, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Possess knowledge and understanding of local resources for Mental Health and Addictions services, housing, income support and other support systems in Perth County.
• Proficient in working in a computerized environment; must demonstrate strong skills using Microsoft Office Suite: Word, Excel, and Power Point.

Skills and Capabilities (examples provided below):

• Attention to detail, problem solving, conflict resolution and analytical skills.
• Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment and with service providers and professionals.
• Lead by example, by demonstrating a positive attitude, a strong work ethic and a willingness to learn and be flexible.
• Excellent interpersonal and customer service skills, integrity, and adaptability.
• Exhibit good listening skills, have strong oral/written communication skills.
• Sensitivity, awareness and understanding of participant needs, problems, interests, skills, deficiencies, and idiosyncrasies; the ability to work with compassion, demonstrate a supportive, respectful, and non-judgmental approach to program participants.
• Ability to complete assignments and meet deadlines with minimal supervision.
• Commitment to empowering others in working towards their goals; conviction about the capacity of people to grow.
• Ability to establish and set appropriate boundaries with guests.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Ability and willingness to provide a valid Standard First Aid and CPR Certification, Mental Health First Aid Certification, Crisis Prevention Institute Certification and Safe Food Handlers Certifications.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.

If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.