Community Relations Coordinator

As part of The Salvation Army Boundless Vancouver Management Team, the Community Relations Coordinator supports marketing and volunteer management through warm interactions and digital communications strategies. Through engagement practices, this role contributes to our local commitment, “We welcome neighbors into a community of hope.”

Hours:

• Full Time, Monday-Friday
• 35 hours per week

Communication:

• Strategize, schedule, and produce social media accounts to highlight ministries, recruit volunteers and in-kind donations.
• Manage WordPress website(s) with updates, maintenance, SEO optimization, and relevant content production with the support of divisional public relations stories, assets, and events.
• Act as in-house graphic support to assist with the design and production of collateral materials including, but not limited to, advertising, brochures, newsletters, infographics, annual reports, online promotions, etc. (Adobe)
• Produce quarterly email newsletters featuring programs, staff, volunteers, and The Salvation Army globally.
• Provide on-site support for media relations events, photoshoots, and video productions.
• Produce various written materials such as posters, brochures, press releases, proposals, thank you letters, etc.

Volunteers:

• Identify and market volunteer opportunities for Community Ministries.
• Recruit, orient, schedule, and manage volunteers.
• Manage volunteer database including reports and statistics (Salesforce 4 Volunteers).
• Plan and coordinate volunteer recognition and appreciation.

General Team Support:

• Liaise with and support programs with agenda items, scheduling, reports, and other information as needed.
• Assist in the production and distribution of collateral materials for projects and programs as needed.
• Assist and support third-party events benefiting The Salvation Army.
• Additional responsibilities are assigned by the management team.

*NOTE: For some jobs, you may be required to provide validated educational documentation.

Education/Certifications:

• The successful candidate must have completed three years of post-secondary education and/or three to five years related job experience focusing on public relations and marketing.

Experience:

• Digital Marketing expertise with strategies for marketing and promotions in non-profits.
• Characteristics: energetic, takes initiative, team player, organized and productive.

Required Skills/Knowledge:

• Knowledge and skill in social media platforms and management (Facebook, Instagram, Google Business, Google Ads, Later)
• Basic Knowledge in website management (WordPress and plugins)
• Knowledge and skill in Microsoft Office (including Excel, Word, and PowerPoint, etc.).
• Knowledge of digital production and graphic design (Adobe Creative Cloud: InDesign, Photoshop, Flash, and Illustrator).
• Flexible in working additional hours as needed.

Preferred Skills / Capabilities:

• Creative and flexible with the ability to adapt based on team, program, and service needs
• Volunteer Management
• Event Management
• Hold a valid Driver’s License

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean driver’s abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.