Contract Writer

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of Canada’s Most Admired Corporate Cultures and are recognized as a Caring Company, a designation for national leaders in community investment and social responsibility.

Our team of 2,100 professionals work across six provinces. We excel by living our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring the health and wellness of our employees and their families, along with personal and professional growth, through a variety of programs and support at all levels of our organization.

Along with Medavie Health Services, we are part of Medavie — a national health organization with over 6,400 employees. Together, our mission is to improve the wellbeing of Canadians.

Job Title: Contract writer

Department:
Contract writing

Competition: 12148

Internal/External: Internal/External

Employment Type: Full time, permanent

Location: Montreal, or Moncton or Dartmouth

Salary: Comprehensive salary and benefits

Reports To: Team Leader Contract Writing

Position summary

The new writer will be able to build standard insurance contracts and brochures for small and medium-sized groups according to established procedures and templates.

They will work for the Atlantic, Quebec and Ontario regions.

They will also be required to perform certain administrative tasks.

This challenging position is open to anyone with an inquisitive mind who aspires to continuous learning in order to provide excellent service to our clients.

Key responsabilities:
Create standard contracts and booklets from source documents for new groups following documented processes;

Work with the trainer to review items of work progressing in complexity. Trending of errors will take place between Quality Assurance and Training and be reviewed after each piece of work to support the learning process;

Work to a set schedule to meet established turn around times (TAT);

Review processes regularly and establish learning routine based on QA code trends;

Attend and participate at team meetings, or meetings organised by the business;

Communicate effectively with teams members, training and contract specialists, when clarification is needed on some work items;

Be a proud owner of each piece of work;

Maintain and manage a portfolio of accounts and ensure that Group information is up to date at all times. Become the contract expert for assigned portfolio;

Perform housekeeping duties to keep trackers, folders, groups information up to date at all times.

Required qualifications

Degree or degree level (Translation, writing, studies in English and French), or a combination of relevant experience in fields of interest;

Bilingualism in English and French;

Strong analytical skills;

Ability to negotiate on timelines;

Effective at building relationships with peers, functional teams and internal stakeholders;

Networking skills;

Ability to see the big pictures;

Good presentation skills;

The ability to convey an idea concisely in either English or French;

Knowledge of MS office (Word).

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Blue Cross is an equal opportunity employer.

Job Segment: Housekeeping, Claims, Quality Assurance, Healthcare, Insurance, Technology