Coordinator – Education, Southwest Ontario Regional Base Hospital Program

Department Description

Who We are

LHSC is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest hospitals, LHSC is a world-class innovator in clinical care, research and teaching, delivering both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC has a workforce of close to 15,000, dedicated to delivering the highest quality patient care while working together to shape the future of health.

The Southwest Ontario Regional Base Hospital Program (SWORBHP) is one of eight Regional Base Hospitals in Ontario (7 land and 1 air), dedicated to medical direction, leadership and advice in the provision of prehospital emergency health care. SWORBHP operates under the leadership of LHSC. SWORBHP provides medical oversight, medical delegation, education and quality assurance to approximately 1700 Primary and Advanced Care Paramedics who serve a population of approximately 1 million people. SWORBHP’s oversight spans a large and diverse geographical region within Southwest Ontario, while providing leadership, guidance and advice to the Ministry of Health on paramedic practice and prehospital medicine.

Our Vision

Leadership of optimal prehospital care systems.

Our Mission

Facilitating the delivery of excellent prehospital care while advancing safe practice and preparedness in our communities through collaborative partnerships and innovation.

Our Values

Advocate

Accessible and Accountable

Respectful and Reasonable

Job Summary

What the Role is

Reporting to the Manager, Regional Base Hospital, the Coordinator is accountable for front-line leadership of the program through application of a focused depth of clinical and technical knowledge and broader-based operational and management expertise.

The role includes responsibility for day-to-day operational activities, including the management of human and material resources; day-to-day staffing and scheduling; development and support of a healthy and safe workplace; monitoring of risk, utilization and quality control measurements; and facilitation of quality improvement initiatives and change management. A major focus of the role is fostering effective working relationships and linkages within the team and with external stakeholders including the program’s staff and medical directors, regional Paramedic Services, provincial peers and the Ministry of Health.

In partnership with Medical leadership, the Southwest Ontario Regional Base Hospital Program leadership team will enhance the quality, safety and care experience for our patients. The Coordinator will build the collaborative team to enhance the research, teaching and clinical activities, in pursuit of becoming the most advanced Base Hospital Program in Ontario.

Qualifications

Who You Are

Self-aware of own assumptions, values, principles, strengths and limitations

Able to manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence

Engaging and supports others to foster development, personal goals and encourage a healthy organization

Achieves results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence

Facilitates an environment of collaboration and cooperation

Creates connections, build partnerships and networks

Demonstrates a commitment to the organizational vision, mission, values and service excellence

A transformational thinker who encourages and supports innovation

Has exceptional analytical skills that contribute to effective decision-making

Self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

Compensation

$84,669.00 to $105,592.50 per annum

What You Will Bring with You

Successful completion of a recognized Baccalaureate Degree in a relevant related field

Related post-graduate education preferred

Minimum three (3) years previously related experience in prehospital and transport medicine or a related field

Minimum two (2) years recent experience in progressively more responsible leadership roles preferred

Current Certificate of Registration from a college recognized under the Regulated Health Professions Act preferred

Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program

Fluent and computer literate with computer systems such as email, MS Word, Excel and PowerPoint

Demonstrated behaviours supporting LHSC’s Core Values of Compassion, Teamwork, Curiosity, and Accountability

Demonstrated knowledge of and commitment to patient and staff safety at LHSC

Demonstrated commitment to the development of professional practice, mentorship, life-long learning and excellence in patient care

Knowledge and comprehensive understanding of employee and labour relations and hospital operations preferred

Understanding of and experience with staffing and scheduling and budgeting an asset

A track record of successful transition and change management

Strong participatory leadership and team building skills and highly developed organizational skills

Excellent interpersonal skills with effective communications skills, both orally and in writing, for interacting with all levels of hospital personnel and with external partners; strong negotiation and conflict resolution skills

Highly developed critical thinking skills with the ability to conceptualize and analyze problems

Excellent problem solving, decision-making, planning and evaluation skills

Demonstrated ability to foster collaboration and contribute effectively as a member of an interdisciplinary team

Recognition and understanding of Emotional Intelligence (EI) and how EI is applied in practical situations with the ability to assess emotional factors

Demonstrated ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand

Demonstrated ability to balance multiple and competing priorities on a daily basis

Demonstrated ability to attend work on a regular basis

Other Information

London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC’s Mission, Vision, Values and Code of Conduct.

LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and LGBTQ2+ persons. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.

Submission Requirements (please submit in one MS Word document)

Cover Letter, Resume and Listing of Education, Credentials and Certifications

As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that reference checks may be conducted as part of the selection process.

Successful candidates will be required to complete a health review which includes providing vaccination records or proof of immunity against Measles, Mumps, Rubella, and Varicella (Chicken Pox), Hepatitis B, Tetanus/Diphtheria/Polio; Meningitis. In addition, they will need to provide documentation of the Tuberculosis skin testing (two step).

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 3 months.

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