The Manager Customer Logistics will oversee the day-to-day operations within an assign function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.
Essential Functions
Customer service satisfaction and expectation management
Staffing performance management and development of exempt and non-exempt employees
Manage day-to-day planning and scheduling
Health and Safety Management
State/Local/Federal regulations compliance
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Ability to work within international functional teams
High level analytical ability where problems are unusual and difficult
Demonstrated technical and professional skills in job-related area
Ability/willingness to travel to customer locations in support of GM Crisis Events
Off shift support in the event of critical customer network disruption or crisis
Makes decisions in a a timely manner
Strong oral and written communications skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Qualifications
Associate’s degree required
Bachelor’s degree preferred Related field
Five (5) years or more Logistics, Transportation, Warehouse or industry related field experience required
Five (5) years or more Previous plant experience required
Five (5) years or more Contingency planning and crisis management support experience required
One (1) year or more direct supervisory experience required
Five (5) years or more 3PL experience required
One (1) year or more LLP (lead Logistics Provider) background required
Job Category
Logistics
Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 905-302-3924.
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Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L’emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n’a pour but que de l’alléger)
Conformément à son engagement envers la diversité et l’inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d’évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l’accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d’assistance pour postuler, veuillez nous appeler au 905-302-3924.
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