Departmental Associate 1 – RCMP – City of Richmond

The City of Richmond is a diverse and dynamic community in pursuit of our vision
to be the most appealing, livable and well-managed community in Canada.

Departmental Associate 1 – RCMP

Job ID: 2021-0044

 

The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset – our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision “to be the most appealing, livable, and well-managed community in Canada”, then please apply.

Overview
The Departmental Associate 1 (RCMP) is responsible for clerical work mainly facilitating entry level records related requests to internal and external stakeholders. The incumbent must possess excellent written and verbal communication, organizational, multi-tasking and problem solving skills.

Examples of key responsibilities include, but are not limited to:

  • Maintain administrative files.
  • Perform basic clerical functions such as creating letters, scan documents and organize office records such as forms, templates, or other materials.
  • Organize large volumes of documents.
  • Enter data and maintain databases and inventories.
  • Monitor, track and order office supplies for the section.
  • Prepare outgoing mail, sort and distribute incoming mail.
  • Provide timely and accurate information and clerical assistance to others in the department.
  • Perform additional tasks as assigned.
  • Provide Records Front Counter service to RCMP members and staff.

Knowledge, Skills & Abilities:

  • Sound knowledge of clerical and record keeping methods and procedures.
  • Sound knowledge of the rules, regulations, policies and procedures governing the work performed.
  • Sound knowledge and practices of various computer software such as Microsoft Word, Excel, and Adobe Acrobat.
  • Knowledge of RCMP systems such as PRIME is an asset.
  • Ability to type at least 50 wpm.
  • Ability to exercise independence of judgment and action in determining priorities and meeting deadlines.
  • Ability to remain professional and composed with difficult clients over the telephone.
  • Ability to effectively prioritize work.
  • Ability to maintain concentration despite the noise and distractions of a large, open office.
  • Ability to maintain effective working relationships and to deal effectively with internal contacts in matters applicable to the work.
  • Complete proficiency in English and sound knowledge of spelling and grammar and the ability to format standard business letters.
  • Ability to use REDMS or a similar records management system.
  • Ability to obtain and maintain RCMP enhanced security clearance.

Qualifications and Experience:
Completion of Grade 12 supplemented by computer courses and typing, plus up to 1 year sound related experience, OR an equivalent combination of education and experience may be considered.

Working Conditions:

  • Work is performed in an office environment.
  • Occasional periods of sustained mental concentration and visual effort are required.

Additional Information:
Employee Group

CUPE Local 718

Position Status
Regular Full-Time

Pay Band
J05

Pay Range/Rate
$27.50 – $32.33 per hour

Openings
1

Hours of Work:
Monday to Friday, 8:15am to 5:00pm (Compressed Work Week Schedule)

External Closing:
May 7, 2021

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