Description
The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Core Values The Salvation Army Canada and Bermuda has four core values:
Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.
The Development Data Systems & Analytics Specialist supports development efforts for The Salvation Army throughout Canada and Bermuda with vital data analysis to drive growth revenue and donor engagement strategies. This position plays a key role in providing the proper data structure to identify, measure, and assess donor trends to support fundraising strategy, portfolio and giving campaign management and assist with database management and operations.
KEY RESPONSIBILITIES:
Key Accountabilities:
- Data Reporting & Analysis
- Undertake essential data integrity, complex queries, analytic and report generation tasks and conduct data consistency and quality checks
- Collaborate across the organization to identify requirements for analysis and recommendation support
- Create custom queries and use tools to mine our data to drive decision making for communications, donor relations and revenue growth
- Provide relevant weekly/monthly (as appropriate) reporting on fundraising status and moves management
- Provide pre/post data analysis of fundraising and donor engagement campaigns/programs to inform future growth including but not limited to demographic information, giving trends, retention, etc.
- Support the Associate Director, Governance & Development Operations in improving the moves management process tracking, including but not limited to pipeline updates, coding, and action tracking
- Data Integrity
- Monitor data integrity and donor trends and behaviors, data changes, constituent contact information, address accuracy, and the interrelationships of data
- Prepare online file imports for Raiser’s Edge NXT
- Review processes and make recommendation to improve data accuracy, quality, capture and tracking
- Implement database tracking and dashboards for metrics and reporting to ensure progress is measured, evaluated, and continually improved
- Translate technical data into actionable and understandable insights
- Provide data and system related training to the divisional teams related to scope of work, as required (i.e. data segmentation, prospect review, etc.)
- Build imports using ImportOmatic within Raiser’s Edge
- Special projects and other duties as assigned
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education, Qualifications and Certifications:
- Post-secondary diploma (2 or 3 year) or degree in Information Technology/Computer Science, Mathematics, Statistics, Business Administration
Experience and Skilled Knowledge Requirements
- Minimum 3 years’ relevant data analytics experience with in-depth Raiser’s Edge use
- Knowledge of CRM best practices and principles for fundraising
- Strong analytical skills, with great attention to detail
PREFERRED SKILLS/CAPABILITIES:
Skills and Capabilities:
- Thorough understanding of Blackbaud’s Raiser’s Edge NXT, specifically for data reporting and analytics
- Comprehensive knowledge of Microsoft Office including Word, Excel, and PowerPoint
- Detail-oriented with a high level of accuracy
- Ability to query and produce in-depth analysis in a changing environment
- Ability to listen and interpret needs of multiple stakeholders
- Ability to handle multiple demands while ensuring appropriate timelines and meet expected outcomes Ability to demonstrate innovate strategies to support organizational goals
- Excellent problem-solving skills
The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.
We thank all applicants, however, only those candidates to be interviewed will be contacted. Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.