Director-Claims Operations (External),

Permanent Appointment
Regina Head Office

WCB:
We are the provincial agency that delivers workplace insurance to Saskatchewan employers and benefits to Saskatchewan workers when they are hurt at work. Our legislation, The Workers’ Compensation Act, 2013 , describes the workplaces that we cover and the benefits we provide.
We are a monopoly. This means that the employers in industries that are mandated by our Act must insure through us. Employers in industries excluded by our Act may apply for coverage. It also means that workers injured in an industry mandated by our Act can claim benefits from us.

Department:
Our mission is to eliminate injuries and restore abilities. We will achieve our mission by being a customer centric organization that continuously seeks to add value for our customers through a culture of continuous process improvement. Are you ready to lead a team committed to Continuous Process Improvement in our Operations Division across Regina and Saskatoon? Are you ready to become a trusted business partner in providing excellent customer service to the workers and employers of Saskatchewan? Then this may be the position for you!

Job Summary:
Reporting to the Vice President of Operations, this position is accountable to advance the vision for the Claims Operations department through overall leadership and strategic alignment of the programs and services offered to employers and injured workers throughout the province.
They will lead the development and delivery of work disability prevention and return to work strategies, programs and services that enhance the customer experience, reduce the human, economic and social impact of workplace injuries, and align with the WCB’s strategic goals. They are responsible for fostering a culture of continuous process improvement to support the achievement of corporate and divisional outcomes.

Special Considerations:
Ability to travel as required.

Qualifications:
The following Education, Experience, Designation/Licenses are job requirements:

• A University degree in business administration, health sciences, social sciences or other related discipline.
• A minimum of six years of progressive experience in a leadership role including at least three years focused on development, implementation and evaluation of work disability prevention and/or return to work standards, services and programs.
• Certification as a Disability Management Professional (CDMP) or Return to Work Coordinator (CRTWC) would be considered an asset.
• Experience working in a public sector environment and understanding of workers’ compensation systems in Canada is considered an asset.
• Equivalent combinations of education and experience may be considered.

Applications:
It is the responsibility of the applicant to ensure that the application is received through the online application system prior to close. Each application must include a cover letter explaining how each qualification is met and an updated resume.
The Saskatchewan Workers’ Compensation Board is committed to achieving a representative workforce. Members of designated groups (women, aboriginal people, people with disabilities and visible minorities) are encouraged to apply.

Application Deadline: June 27, 2021

Job Type: Permanent