Director, Digital Health – Central Region, Ontario Health

Job Description:
About Ontario Health (OH)

Ontario Health is the provincial agency responsible for ensuring Ontarians receive high-quality health care services where and when they need them. Since it was established in June 2019, Ontario Health has brought together the strengths of many existing health care organizations to work together to build a better health care system for all Ontarians. Building on the expertise and knowledge of our people, we are committed to applying the best of what we collectively do, and in partnership with others, to transform the health system and improve the quality and delivery of care for patients, families and health care providers.

Regionally, operating as Ontario Health’s front door to the communities we serve, we are helping to advance quality improvement, improve access and equity, enhance outcome and results measurement, drive health system integration, and support issues and relationship management. This regional work enhances Ontario Health’s learnings across Ontario, improving the integration of service for patients and diverse communities, and support for health care and service partner organizations.

Want to make a difference in your career? Consider this opportunity!

Digital First for Health (DFfH) is central to the government’s efforts to transform the health care system so that it is integrated, sustainable, and patient centred. Strong digital capabilities are critical to enable system integration and the sharing of information throughout the health care system and between members of the integrated care team, so that patients receive seamless care. These capabilities include tools that offer such things as virtual care, online appointment booking, digital access for patients, better and more connected tools for frontline providers, and data integration and predictive analytics.

As one of five Digital Regional Leads within Ontario Health, the Director, Digital Health – Central Region will be the central point of contact for digital health initiatives and will lead and manage the overall Digital Health integration agenda for the Central Region.

Here is what you will be doing:
Identifies strategic directions and opportunities for Digital Health to support broader Central Region and OHT action plans.

Guides the development and implementation of Digital Health priorities in a complex digital health perspective with stakeholders and providers at various levels of automation.

Provides the direction and support required to ensure initiatives are in alignment with provincial and local strategic priorities.

Engages, coordinates and supports a large number of health service providers, service provider organizations, and physicians

Stays abreast of developments at the federal, provincial and local level (e.g. Canada Health lnfoway, MOHLTC, Ontario MD, and eHealth Ontario) that may influence the Digital Health strategy and delivery

Ensures that Senior Management are informed of strategic implications of these developments and make recommendations on appropriate Central Region response/position

Directs the day to day work of the program, setting priorities, dealing with senior management on requests, ensuring quality of work in consultation with the VP, Clinical Programs and Innovation

Communicates with and coordinates external resources and delivery partners to achieve Digital Health objectives

Responsible for development and approval of project implementation plans

Facilitates and supports the implementation of OHT specific, Central Region, and Ontario Health and provincial Digital Health initiatives

Identifies, assesses, and manages risks affecting project deliverables

Works closely with Central Region providers to align work with provincial, Central Region and Ontario Health initiatives

Ensures Digital Health strategies and solutions meet the needs of health service providers and the overall health system, and are evidence based and meet best practices

Develops appropriate accountability structures and mechanisms related to maintaining Digital Health capacity and achieving outcomes.

Here is what you will need to be successful:
Master’s degree in health administration, informatics or equivalent education/experience

7 years’ work experience in the public or private sector in a health care sector

Digital Health and/or Design and Innovation knowledge is required

Minimum 5 years’ experience leading/managing teams (direct or indirect), utilizing relationship building and management skills

Excellent knowledge of community resources (e.g., services and programs), the roles of health care professionals and of direct care/care coordination models used in community health care organizations

Excellent knowledge of challenges and issues, methods and techniques for outsourced/ contracted services and service providers.

Strong knowledge of tools, systems and databases used in patient care delivery and management.

Experience with project management methodologies such as those promoted by Project Management Institute (PMI) to manage multiple and concurrent projects.

Demonstrated experience in supporting transformation using technology as an enabler to facilitate strategic thinking and planning

Demonstrated knowledge of change management principles

Demonstrated ability to facilitate meetings and mediate among stakeholder groups and individuals to solicit understanding and support

Excellent abilities to analyse and interpret complex information to deliver a solution that meets business needs including prioritization.

Exceptional experience in effective strategic planning, budgeting, research, resource allocation, analytics and policy processes.

Employment Location: Within Ontario Health Central Region geography, with work from home option

Employment Type: Permanent Full-time

Job Posting Close Date: July 18, 2021

We are committed to a culture that values diversity and inclusion.

We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.