The Director, Enterprise Automation & Digitization is a core member of the Enterprise Automation & Digitization program, within the Enterprise Transformation & Capabilities team, who is responsible for jointly developing a re-imagined E2E view of processes, including anticipated impacts, benefits realization, performance improvements and data controls with a specific focus, utilizing a multi-lever approach to applying automation & digitization to current state processes. In this role, you will be responsible for ensuring an enterprise view is applied to the development of all new capabilities, enabling new processes to be scaled across multiple businesses and functions with ease.
What will you do?
Engage and collaborate with SMEs and other cross-enterprise partners to understand current state and reimagine end to end processes, to drive an improved user
In-depth understanding of existing enterprise capabilities available across RBC as well as identifying new and emerging capabilities which we may want to consider for adoption
Work with business and functional partners to prioritize opportunities and understand benefit profiles for inclusion in annual planning exercises
Champion the vision for digital transformation within each journey, ensure that journey insights inform the transformational roadmap, and work closely with program
Collaborate with functional partners to identify and assess legal/privacy/risk implications for new and existing capability deployments
Collaborate with partners to assess and effectively integrate changes to roles, process, business volumes, etc., and to ensure benefits realization
Coordinate impacts within all applicable groups, including implementation and Day 2 considerations to successfully embed and sustain the change
Define opportunities to leverage digital capabilities to enable the roadmap and advocate for the use of reusable capabilities that are aligned to the target state architecture
What do you need to succeed?
Must-have
5+ years of practical Business/Operations experience
Proven change leadership and change management skills
Strong stakeholder management, impact and influence, and relationship building skills
Aptitude to champion, engage and foster an Agile working culture
Strong organizational skills with the ability to oversee and/or be involved in multiple work streams concurrently
High level of initiative, motivation and continuous improvement mindset
Nice-to-have
Experience in process re-engineering
Program management experience
Comfortable with ambiguity & uncertainty, takes ownership to figure things out
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
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JOB SUMMARY
City: Toronto
Address: 181 Bay Street – Brookfield Place
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salary + Variable Bonus
Required Travel (%): 0
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 05/07/2021
Platform: Chief Administration Office
Req ID: 353704
Ad Code(s):
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