Director, Global Client Coverage

What is the opportunity?

In this role, you will lead and direct all activities related to the retention and growth of our Partner and Coverage Asset Owner Segment client base and achieve and maintain a premier provider status in the eyes of our clients.

What will you do?

Anchor clients (partner/coverage) and the associated revenues/profits; and, attract new revenue/profit streams, help anchor existing clients and attract new interest from prospective clients.

Identify upsell opportunities by researching and analyzing sales options

Sell products by establishing contact and developing relationships with prospects; recommending solutions

Maintain relationships with clients by providing support, information and guidance; researching and recommending new opportunities; recommending profit and service improvements

Identify product improvements or new products by remaining current on industry trends, market activities and competitors

Optimize commercial and contractual client engagement.

Be the commercial leader of and for the client

Support key optimization projects as required

Develop and practice commercial negotiation skills

Facilitate improved profit and reduced risk

Support standardization, automation and simplification

Demonstrate an effective risk culture through continuous adherence to RBC’s Risk Management Framework and Principles, Conduct of Business and Regulatory Requirements

Adopt the highest professional standards

Demonstrate and instill RBC’s behaviour expectations

Contribute and where relevant to your leadership/people manager role, ensure adequate Identify client decision makers, buying influences, coaches and centres of influence both within and outside target organizations and fully understand political landscape in client/prospect organization

Leverage key RBC Investor & Treasury Services (RBC I&TS) personnel throughout the relationship cycle to provide greater breadth and depth of connectivity

Gather critical information on the Client’s/prospects business profile, strategic priorities, business challenges and specific project requirements to support the development of a winning value proposition to retain and grow the clients business; and, establish ongoing relationship management strategy to effectively position RBC I&TS

Meet with client to explore for mutual value and test our value versus their value measures, as well as establish and evolve our value proposition specific to each prospective opportunity and existing relationship and ensure it is unique and differentiating

Quarterback the preparation and development of proposals and all client presentations. Own the strategy, key message creation and overall management and quality of the proposal and presentation in conjunction with Proposal management

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

Contribute to team effort by accomplishing related results as needed

What do you need to succeed?

Must-have

Consultative skills and proven experience in consultative selling

Refined interpersonal skills with proven experience in managing complex, multi-level organizational relationships

Strong background in financial products

Leadership skills

Orientation towards disciplined strategic business development processes

Expert negotiation skills

Executive connectivity

Political acumen

Competitive adeptness

Highly skilled in preparing written and oral presentations

University degree (or equivalent)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate

Working with an exciting, close-knit, supportive & dynamic group

Opportunity to collaborate with other business segments within the bank

Excellent career development and progression opportunities

A comprehensive Total Rewards Program including bonuses and flexible benefits

Competitive compensation

JOB SUMMARY

City: Toronto

Address: 155 Wellington St W.

Work Hours/Week: 37.5+

Work Environment: Office

Employment Type: Permanent

Career Level: Experienced Hire/Professional

Pay Type: Salaried

Position Level: PL06

Required Travel(%): 0-25

Exempt/Non-Exempt: N/A

People Manager: No

Application Deadline: 05/27/2021

Req ID: 361396

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