Responsible for the overall planning, organizing, and execution of all IT functions for CAA North & East Ontario (CAANEO). This includes directing technical operations to meet internal and external requirements as well as the support and maintenance of existing infrastructure, applications, communications, and the development of new technical solutions. As Director, you will be closely involved and influential in the development and implementation of CAA North & East Ontario’s strategic planning, and overall Club related strategies as required. You will identify, select, and oversee the deployment or outsourcing of the appropriate technology resources that will support Club goals and objectives. This shall require a high degree of cooperation in working with the business lines to support investment in and adoption of technologies which will result in improved Member service and Club relevancy. You will report to the Managing Director of Enterprise Solutions, and your team consists of Database Administration, IT Specialists, Systems Administration, Telephony, and Support. Your closest colleagues are the Applications and Development leads, but you will build strong working relationships with all line of business stakeholders in order to understand their needs and solution accordingly.
Responsibilities:
Provide leadership, vision, and management to the IS department
Work with Senior Management and staff to assess and respond to IS needs; plan and facilitate IS strategic and tactical planning.
Support the planning and execution of all CAA-mandated initiatives; participate in national and international task forces and committee meetings.
Develop and manage the IS budget.
Oversee the ordering, acquisition, inventory management, and disposition of hardware and software
Create and deliver business cases for technology projects; including outsourcing of IS functions or insourcing as assessed as having practical value for the Club
Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.
Act as the primary contact with outside vendors in the generation of RFPs, bids, contracts, agreements for technology goods and services
Oversee maintenance of the integrity and continual 7×24 operation of the IT network and communications infrastructure including ensuring the continual 7×24 functioning of mission-critical operations
Develop, review, and certify all backup and disaster recovery procedures and plans
Ensure the maintenance, security, and privacy of the information
Manage IS team; directing, evaluating, and hiring as required
Knowledge, Skills and Experience:
Bachelor’s degree in computer science, or a combination of education and relevant experience
Minimum (6) six years of direct work experience in a progressively senior IT management role(s)
Exceptional project management skills: a proven track record for product delivery, meeting deadlines, project plan development
Advanced knowledge of networking, operating system, and server architectures
Capable of directing staff with expertise in systems administration, web design, and database management
Ability to quickly understand new technologies especially those related to automotive services
Strong communication, negotiation, and prioritization skills
Knowledge of applicable IT laws and regulations including federal, provincial, and municipal
Work Conditions
Some travel may be required
Ability to attend and conduct presentations
Manual dexterity required to use desktop computer and peripherals
Overtime & occasional weekend work as required
Employment is contingent on a successful Criminal Background Check, driving record, and reference check.
Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process
If you are interested in submitting a general resume, please send it to [email protected] indicating which position you would be interested in.
Why work with us?
We help people develop their professional interests and support career development within the Club
We pay 100% of the individual full time employee premium for health/dental/insurance plan coverage*
(* for employees working a minimum of 30 hours a week for a minimum of one calendar year)
Generous paid time off policies
Defined Contribution Pension Plan
Our members are the best, and all our full time staff are members!
(* for employees working a minimum of 30 hours a week for a minimum of one calendar year)
We do good things for people. As a not for profit, we advocate for passenger rights and safety on the roads. We sponsor car seat clinics; offer free battery tests and a host of other member services.
We offer Educational Travel Tours (familiarization trips) to our travel employees.
Generous discounts on merchandise sold in stores and applicable discounts on travel.
You will not be bored! We are a medium sized employer (less than 200 employees) who do a lot of interesting things.
That means our employees are empowered to ask questions & provide input and we can act on it quickly.
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