Director of Housekeeping

Creating an engaging work environment for colleagues of Fairmont Jasper Park Lodge is as important as turning moments into memories for our guests. The Director of Housekeeping is an integral role within our hotel, reporting to the Director of Rooms and overseeing the laundry and housekeeping operation by leading 80-150 colleagues who clean, maintain and cater to 446 guest rooms and public spaces spread out throughout 700 acres of the resort & golf course and manage our internal laundry facility catering to the resort and external contracts. The standards and values you model as the Director of Housekeeping will inspire your team and ensure our guests have a memorable experience.

What is in it for you:
Subsidized staff accommodation provided on-site for full time status

Competitive extended benefits package including medical, vision and dental for full time permanent status

Employee Travel Program

Comprehensive Wellness Platform (LifeWorks)

Discounts on food & beverage/spa/golf

Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

What you will be doing:
Consistently offering professional, engaging and friendly service.

Ensuring the highest degree of cleanliness and maintenance in accordance with Fairmont Hotels & Resorts standards, policies and procedures.

Creating an environment wherein continuous improvements are made in the areas of GOP, EES, VOG, and LQA

Effectively and accurately managing payroll and departmental expenses of Housekeeping & Laundry Departments, within budgeted and forecasted guidelines.

Developing and executing, in conjunction with the Executive Committee, any capital projects related to guest rooms and public areas.

Actively engage with local laundry partners and consistently source new business opportunities

Overseeing all recruitment processes, and developing departmental succession plans

Effectively manage all colleagues relationships within the department

Maintaining an environment that promotes the Health, Wellness and Safety of both Colleagues and Guests

Maintaining an active Preventative Maintenance program in conjunction with the Director, Engineering

Ensuring high colleague engagement through recognition and removal of identified barriers

Overseeing the Housekeeping & Laundry Management to maximize leadership synergy

Liaising with all Hotel departments as required

Actively participating as a member of hotel committees as required

Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented

Other duties as assigned

Your experience and skills include:
Previous Senior Housekeeping Leadership experience, 2-3 years within a similar establishment is required

Proven leadership, developer and delegation skills with an ability to lead large team of 80-100 colleagues to achieve the departmental goals

Strong organizational and administration skills

Excellent communication skills, both written and verbal

Ability to work in a fast paced, diverse environment

University degree or Hotel Management Diploma preferred

Excellent computer skills

Knowledge of the Property Manager System / Opera

Excellent problem solver and decision maker

Your team and working environment:
Fast-paced, upscale, luxury hotel

Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer

Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for AccorHotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit https://www.accorhotels.jobs/home.aspx