Job Title: Director of Operations, Full time
Location of Position: Central Newfoundland
Hours of Work: 35 hours per week
Rate of Pay: $ 65,000 per year
Job Description:
Reporting to the Band Manager, the Director of Operations will be responsible for the oversight of administrative and operational services, including information technology, reception, Indian registration, community comprehensive plan and physical infrastructure. As a member of the senior management team, the Director of Operations will be involved in a range of strategic planning and internal initiatives.
This position will have direct management responsibility for staff in the positions of Indian Registration Administrator, SCIS Receiving Clerk, Receptionist, Computing Specialist, ICT Support Technician and Comprehensive Community Plan Coordinator.
Responsibilities:
Administration/Operations
The Director of Operations will work with the Band Manager and other senior management to maintain the organization’s administrative and operational processes, with a goal of continuously developing and improving operating systems. Organizational evaluation will be a key area of responsibility as the Band will be held accountable to outside funders for specific portions of its mandate. Other responsibilities include:
Establishment and maintenance of internal controls to ensure compliance with human resources legislation, policies and procedures
Evaluate the performance of, and provide training and development opportunities for the Administration staff
Provide leadership by delegating tasks, responding to staff inquiries and providing overall direction to section employees
Responsible for Qalipu’s Quality Management Program which in turn supports the Bands ISO 9001-2015 Certification
Information Technology
The Director of Operations must continually evaluate and improve the Band’s information technology infrastructure and capacity, implementing appropriate technologies to support key capabilities as required for future growth. Data and knowledge management will be key areas as the organization forms. Other responsibilities will include overseeing of:
Website maintenance
Monitoring and responding to internal IT capacity requirements
Manage the maintenance and upgrade of information technology systems
Indian Registration Administration
The Director of Operations will work with the Indian Registration Administrator on the maintaining and up-dating the Band’s official membership list.
Band Council Election
The Director will work with the Band Manager to oversee the execution of the Band Council Elections in accordance with the Election Code.
Other Responsibilities
The Director of Operations may be required to fulfill other responsibilities as identified by the employer.
Qualifications:
Education: The ideal candidate will possess a Bachelor’s level degree in Commerce, Business Management or a related area from an accredited university or college. Other related Post-Secondary education will be considered.
Experience: The Director of Operations will have experience in multiple operational departments managing an organization or department unit similar in size and scope. Experience in business development and analyzing financial statements would be an asset. The Director will have three years of experience working at a management level within a fast paced and demanding organization. The Director will have experience in leading strategic planning activities and administering effective organizations that have multiple functional areas. The Director must be of an enthusiastic spirit to be part of an evolving organization. The Director must have previous experience in team leadership responsibilities in a fast paced and demanding environment.
Other qualifications will include:
Experience with audit functions, organizational legal compliance, and budgeting
Experience in organizational development and human resources management
Experience with Information Technology, particularly as it applies to data and knowledge management
General management and team leadership skills
Experience in effective reporting of key data
Excellent interpersonal, communications and organizational skills
Working Conditions: This position is office based. The duties are predominantly met during regular business hours. Some overtime work and travel will be required at specific times throughout the year.
Apply:
If you are interested in this position, please apply with resume, covering letter, and three professional references using one of the options listed below. Submissions should be addressed to:
Mrs. Janet McAuley, Human Resources Manager
Qalipu Mi’kmaq First Nation
3 Church Street
Corner Brook, NL A2H 2Z4
To Apply, please use one of the options listed below:
Online: https://qalipu.bamboohr.com/jobs/
Electronically: apply by email using MS Word to: [email protected] subject line “Director of Operations”
Deadline for receipt of Cover Letter and Resume: Friday, April 30, 2021 at 4:00 pm.
Please note: Post-Secondary Education and Training Diplomas/certificates and a Code of Conduct are required.
QFN is an equal opportunity employer, in situations where candidates have equal credentials, preference will be given to aboriginal candidates. If you are a member of Qalipu First Nation please indicate it in your cover letter.
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