Are you passionate about bringing product ideas to life? Are you highly collaborative and enjoy working with people and teams? Are you looking to develop amazing products that truly impact how applications teams can deliver and maintain software? Are you excited about working with the number one bank in Canada and within a team that values learning, creativity, problem-solving and collaboration?
The RBC Technology & Operations is looking for someone like you! Someone who is an outstanding squad leader, that will deliver strategic value horizontally across RBC.
In this role, you will build and lead a squad of data engineers, DevOps and SRE experts as well as working closely with senior leadership. You will have the opportunity to work with a range of technical teams and business teams across the organization to accelerate and expand RBC Operational Insight while helping to build out the enterprise DevOps and SRE platform.
What will you do?
Provide expertise, direction, coaching and development to build team capability; build a high performing diverse team that leverages individual capabilities & strengths and values team success
Promote a mindset of innovation, curiosity, and bold ambition while being grounded in client focus and delivery excellence
Define and maintain the RBC’s operational insights roadmap, prioritizing initiatives, defining measurable benefits to application development teams who leverage our product offering
Measure and track KPIs, focusing on on-demand reporting and alignment to RBCs Technology strategic vision
Focus on cost management for initiatives ensuring effective return on investment and reducing unit cost to deliver; deliver strong customer engagement through community meet ups, practitioner steering groups, focused user groups and partner product management groups
Perform market needs analysis on high level initiatives. Understand industry trends
Own the release management for initiatives including planning, prioritization, documentation, communication and execution of rollout plans; collaborate with RBC next generation technology product management group, representing operational insights for feedback and prioritization. Driving our organization to focus on usability, quality and reducing technical debt
Build strong relationships with RBC’s application development team executives ensuring we are meeting their team’s needs, and RBC Vendors to align strategy and roadmaps for key products
What do you need to succeed?
5+ years of Agile experience in technology driving product discussions, market scans, user experience research efforts, software development, and delivery
Strong technical skills and knowledge, including advanced knowledge and experience in operational tools/processes
People leadership experience in the context SRE or DevOps practices
Experience working with Elastic, Logstash & Kibana (ELK) is definitely a bonus
Ability to work collaboratively across teams and work independently to creatively solve problems; be an excellent communicator, negotiator and translator who can connect technology and business audiences, tailoring messaging and approach
Relevant education in Computer Science, Software Engineering, Business or Marketing with hands-on experience in API delivery, Data Management and/or Business Analytics
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
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JOB SUMMARY
City: Calgary
Address: 335 8th Avenue SW
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Senior Manager/Director
Pay Type: Salary + Variable Bonus
Required Travel(%): 0
Exempt/Non-Exempt: N/A
People Manager: Yes
Application Deadline: 08/07/2021
Platform: Technology and Operations
Req ID: 390497
Ad Code(s):
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