director, organizational planning and development

Additional Skills

Plan and direct research

Market business services

Hire, train, direct and motivate staff

Assign, co-ordinate and review projects and programs

Area of Specialization

Business services

Specific Skills

Plan, organize, direct, control and evaluate the operations of establishments that provide services to business

Plan, develop and organize the policies and procedures of establishments

Develop action plans, provide expertise in response to client needs, and support and advise project teams

Direct and advise staff in the development and implementation of service quality assessment strategies

Work Conditions and Physical Capabilities

Fast-paced environment

Work under pressure

Attention to detail

Large caseload

Large workload

Tight deadlines

Ability to Supervise

11-15 people

Personal Suitability

Initiative

Effective interpersonal skills

Flexibility

Accurate

Team player

Excellent oral communication

Excellent written communication

Client focus

Dependability

Judgement

Reliability

Organized

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