Key Responsibilities
Facilitate instructor-led onboarding, training, and continuous learning sessions for designated cohort(s) of new and tenured Research Analysts.
Maintain, update and create onboarding material as required.
Collaborate closely with the Research leadership team to build a learning and development agenda to support Research priorities.
Identify employee learning needs and create learning paths for key roles within the Research department.
Manage the ongoing execution of the call certification program.
Provide feedback & identify coaching opportunities.
Coordinate the building and implementation/follow up of Individual Development plans for everyone in Research.
Collaborate with department leads to design, develop, and maintain interdepartmental training materials related to research process, content and products.
Lead & support interdepartmental training initiatives for new and tenured staff on core research processes, products and products
Ensure on going collaboration with department leads to identify learning gaps and requirements.
Identify needs and make recommendations on the continuous improvements for training systems and processes, including the development and evaluation of courses.
Work to continuously optimize and improve training delivery and facilitation based on insights and feedback.
Conduct ongoing critical evaluations of learning materials and experiences.
Contribute innovative approaches to the learning function.
Create and maintain online learning modules and activities to support the in-person training curriculum for research and interdepartmental training.
Monitor and manage course assignment and completion rates.
Key Selection Criteria:
3-5 years corporate experience in progressive learning and development roles
Experience in creating and delivering a variety of learning strategies and solutions.
College or university degree in any area that builds high-quality communication skills.
Experience in:
Design, development, and implementation of training initiatives in a variety of learning solutions, including facilitated classroom, self-directed, and digital solutions.
Project management in the context of a learning environment
Facilitation background is an asset.
Knowledge and experience in one or more:
Digital learning and authoring tools e.g. Articulate Suite (Studio and Storyline), Camtasia, Captivate, Vyond
Learning Management Systems (UltiPro would be ideal)
Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.
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