Director Return To Work Services

Job requisition number

036058

Job location

Richmond

Full-time / part-time

Full-time

Posting period

From 04/23/2021 to 05/07/2021

Overview

Do you have leadership experience in return to work programs, with a track record of successful team results? If so, consider joining our management team in Return to Work Services.

As the director of return to work services, you will provide leadership and direction to a dedicated team of professionals and provide strategic leadership to the department.

The successful candidate will focus on the return to work department’s service and outcomes, while continuing to support a strong collaboration between divisional teams to ensure the effective implementation of WorkSafeBC and divisional strategies, business plans and policies in the delivery of quality, client focused service.

This is a tremendous opportunity to apply your expertise in the field in of disability management, claims management, return to work, and injury prevention while providing guidance and direction to managers and other WorkSafeBC staff . You will employ your established leadership skills to guide and inspire a team that is passionate about workplace health and safety and serving the workers and employers of B.C.

In this role, your work will be aligned with our core values – service, integrity, accountability, partnership, and innovation. Your role will bring these values to life every day through your respectful, caring, knowledgeable, understandable, and responsive character

What you’ll do

As the Director, Return to Work Services, you will:
provide overall direction to the Return to Work Services department in order to meet all divisional goals are met and programs, policies, plans and services are successfully implemented;

provide strategic leadership and direction within the division; participate in strategic and business planning, policy determination and decision making regarding overall divisional management matters; represent and be accountable for the operations and outcomes of assigned departmental areas

ensure WorkSafeBC and divisional policies are appropriately implemented within assigned areas. Provide guidance and direction to managers and other WorkSafeBC staff on policies, business plans and other matters relating to RTW services;

promote a quality service oriented approach in providing services to external and internal customers;

liaise and collaborate with other WorkSafeBC Directors in planning program development or operational activities;

direct managers and staff to ensure achievement of divisional objectives and foster a strong team orientation. Set performance goals and provide feedback, coaching and developmental planning to support and motivate managers in meeting expectations. Ensure appropriate training and development is provided to assist staff in meeting operational and performance expectations;

manage the financial resources within the overall allocated budget for assigned areas;

promote the strategies and objectives of WorkSafeBC and the division within and outside of the organization. Represent WorkSafeBC and the division with various external stakeholders and interest groups as required;

research, analyze and prepare detailed written reports on operational and strategic issues;

Maintain current knowledge in the field of disability management, claims management, return to work, and injury prevention by reviewing relevant materials and journals and maintain appropriate professional and external contacts;

Is this a good fit for you?

We’re looking for someone who can:
clearly articulate ideas and concisely explain, present, and summarize information appropriate to various levels of stakeholders and audience

solve problems, think of innovative solutions, make decisions, determine a course and take action

identify opportunities for improvement within the department and implement changes effectively to ensure success

inspire and lead with exceptional relationship building and conflict resolution skills, and an understanding of the diverse needs and interests of our stakeholders

communicate with confidence and courage, listen well, and approach difficult conversations with assurance and diplomacy

coordinate different groups, motivate, and lead experienced management teams to support goals, projects, and initiatives across the division

create a supportive work environment by ensuring effective communication, promoting teamwork and collaboration, providing opportunities for employee involvement, and maximizing team potential

Your experience and educational background:
A university degree in business or public administration, law, and/or occupational health and safety-related discipline and ten years of progressive, related leadership experience overseeing operational support services

A minimum of ten years of related experience in a leadership role

Strong working knowledge of claims management services and adjudication

Knowledge of and ability to implement effectiveness measures and KPI’s

Excellent communication, interpersonal and presentation skills

We’ll consider an equivalent combination of education and experience.

We will consider qualified applicants outside of Richmond

You will be required to successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults

Application requirements:
You must submit your application by 4:30pm on the closing date of the competition.

If you require an accommodation in the assessment process, please email the HR Testing Accommodation (SM) at the time you submit your application.

Who are we?

At WorkSafeBC, we’re dedicated to promoting safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries and diseases occur, we provide compensation, and support injured workers in their recovery, rehabilitation, and safe return to work. We also work diligently to sustain our workers compensation system for today and future generations. We’re honoured to serve the 2.4 million workers and 245,000 registered employers in our province.

We recognize that our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences, and which reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. We encourage all qualified applicants to apply.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important and so are the people we do it for.

Our benefits

Being part of WorkSafeBC means being part of a strong, committed team. Your total compensation package includes vacation, optional leave arrangements, health care and dental benefits, and contributions toward your retirement pension. As a member of our team, you’ll have access to services and benefits that can help you get the most out of work — and life. Learn more about what we offer.

If you’re the successful applicant, we’ll be making a conditional offer contingent upon your passing a criminal record check under the Criminal Records Review Act. At the time of the offer, you’ll need to consent to the criminal record check. Once you get a clearance, your offer of employment will be confirmed.

WorkSafeBC is an inclusive and accessible employer committed to employment equity objectives and invites applications from all qualified individuals. Only those under consideration will be contacted. If you’re unsuccessful, please accept our appreciation for your interest.

This position is restricted to those legally entitled to work in Canada.

Thank you, in advance, for applying.