Director Warehouse Operations

The Director of Warehouse Operations coordinates all regional administrative functions and enforces corporate policy, procedures and operating systems for Regional Operations Management staff. Responsible for production standards for teams, plan headcount needs based on labor cost and budget management, and staff and mentor management positions. Advises the Senior Director of Warehouse Operations or Regional Vice-President of concerns and issues and advises of solutions. This position reports to the Senior Director or Regional Vice President.

Essential Duties & Responsibilities:
Operations Management

Creates production standards for teams, plan headcount needs based on labor cost and budget management.

Will work collaboratively with internal leadership and team members throughout the Company.

Plans the implementation and support of new/upgraded warehouse and office operating systems including computer systems and manual systems required in the administration of the operation.

Will be accountable for the administration required for a physical inventory and reconciliation.

Will interact with customers of key accounts.

Occasional duties will include sales calls when administration of the account is an issue at the discretion of the Senior Director or Regional Vice President.

Develops and coordinates special events within the region.

Travels to other warehouses and participates in department or company meetings, as necessary.

Financials Management

Responsible for budget and review of regional monthly aging and various reports.

Reviews of regional accounts receivables.

Work with engineering team to develop pricing model for new clients.

Maintenance of lease and customer files at the regional level.

Employee Relations/Development

Responsible for the management of all warehouse operations and staff in the region.

Ensure continued training and cross training of all personnel within the region.

Will recruit, hire and mentor management positions.

Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases.

Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures

Works with Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations.

Provides feedback, coaching, guidance, and recognition to enhance other’s skill development.

Plays an active role in employee development and talent selection.

Acts as a role model for the department in support of corporate purpose, vision, and values.

Exhibits a commitment to self-development by staying current on industry trends, tools, and systems.

Safety and Security Management

Conducts facility audits and oversees the administration and supplies necessary training thought region.

Work with corporate and local vendors to acquire and maintain all material handling equipment, storage, conveyors and related assets.

Requirements:
Bachelor’s degree required

At least 10 years of managerial and operations experience in high volume distribution environment.

At Least 5 years managing a logistics and supply chain distribution network and managing exempt employees.

Proven ability to measure and perform against internal expectations, industry standards, WMS systems, equipment, and safety related programs.

Computer applications using MS office specifically access, excel and Power Point, internet search engine capabilities, T-Logic and warehouse operating systems,

At least 5 years working in KRONOS systems.

Very strong analytical and communication skills.

Experience with design and layout of distribution facilities and best-in-class operations.

Performed and or led continuous improvement projects in the area of Lean and/or Six Sigma.

Working knowledge in a cross dock, pic n pack, kitting and sales environment preferred.

Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.

Working knowledge of warehouse / mechanical equipment.

Other:
Must be able to work in varying facility conditions.

Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed.

Must be on-call for alarm system or problems during off work hours.

Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Must be able to stand/walk for up to 10-12 hours.

Lift and move totes up to 50 pounds.

Regular bending, lifting, stretching and reaching both below the waist and above the head.

Walking in the FC and around area with great frequency; facilities are over a quarter mile in length.

Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.

To all agencies: Please, no phone calls or emails to any employee of NFI about this opening. All resumes submitted by search firms/employment agencies to any employee at NFI via-email, the internet, or in any form and/or method will be deemed the sole property of NFI, unless such search firms/employment agencies were engaged by NFI for this position and a valid agreement with NFI is in place. In the event a candidate who was submitted outside of the NFI agency engagement process is hired, no fee or payment of any kind will be paid.

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