Donor Centre Supervisor

Somewhere in Canada there’s a life you can save.

Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

Join Canada’s Lifeline and make a meaningful difference every day.

About the role

Canadian Blood Services is looking for a Temporary Full Time Supervisor to join our dynamic Donor Centre team in Halifax. The work of the Supervisor is integral to Canadian Blood Services role as Canada’s Lifeline. In this role, you’ll manage Donor Centre staff and oversee volunteers. You’ll plan, prepare, implement and evaluate collection events, collection activities and resources for the Donor Centre.

Key responsibilities include:
Ensure optimal collection event flow with a high level of customer service and compliance with policies and procedures

Ensure staff perform duties in an effective, efficient and professional manner

Recruit staff, including interviewing and hiring

Manage the performance of staff, including progressive discipline as required

Ensure each collection event is planned, organized and managed to provide for safe, efficient and cost-effective blood collection

Ensure the needs of the donors, volunteers and public are met by all members of the Donor Centre team

Provide timely communication to staff, prompt follow up for donor concerns and respond to on-site media inquiries

Required Skills

Post-secondary level education from a recognized academic institution in a health science discipline

Proven leadership ability is essential and supervisory experience in a unionized environment is preferred

Previous experience in a blood collection, regulatory and continuous quality improvement environments is an asset

Must be available to work variable shifts (days, evenings, and weekends) and travel on a regular basis for mobile clinics, including overnights

The ability to build teams, a passion for achieving results and a commitment to customer service excellence are essential

Benefits

Competitive base salary range of $67,000 – $84,000

Paid vacation, holidays and benefits

Choice of defined contribution or defined benefits pension plan

Employee discounts, wellness programs, and more.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

Required Experience

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