Donor Relations Summer Associate (CSJ)

Position Title Donor Relations Summer Associate (CSJ)

FTE 1.00

Compensation Type Hourly

Salary Minimum $16.25

Benefits

Location City Kitchener

Location Country Canada

Location Description

Applications Close Date May 09, 2021

Start Date Jun 07, 2021

Start Date Flexible

Term Length 12 weeks

Qualifications

All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

Required:
Self-starter and strong time management skills.

Ability to strategize, coordinate and implement project plans.

Ability to work independently with strong focus on outcomes.

Excellent organizational abilities.

Strong relational abilities.

Strong communication skills – both written and verbal.

Strong administrative skills – can manage and track large quantities of information.

Flexible and adaptable.

Ability and willingness to work in depth in database.

Friendly interpersonal style and able to relate well to people of all ages and backgrounds

Customer service experience and/or telephone conversational experience

Experience with Microsoft Outlook and/or working with an online database is an asset

Ability to maintain confidentiality required, including tact and diplomacy

Ability to work as part of a team

Legally able to work in Canada

As this role is funded through Canada Summer Jobs,

To be eligible, youth must:

• be between 15 and 30 years of age at the start of the employment*;
• be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment**; and,
• have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

**International students are not eligible participants. International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada. Youth awaiting a refugee status ruling, as well as those who hold a temporary visitor visa, youth visa or work visa are ineligible. As the objective of the Canada Summer Jobs program is to support youth entering the Canadian labour market, the temporary nature of an international student’s time in Canada does not allow for a long-term connection to the labour market.

Job Synopsis As a member of the Donor Relations team, this position will enhance and support the department through stewardship, expressing appreciation to donors and data management of donor files, while supporting MCC’s relief, development and peacebuilding work.

This is a 12 week contract sponsored by Canada Summer Jobs. It is 35 hours/week.

MCCO is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, MCCO will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Challenges

Key Responsibilities Duties:

• Support staff with stewardship of mass, middle and lapsed donors
• Make telephone calls of appreciation to specified donors, including mass and new donors
• Communicate appreciation with donors through written mail and email
• Cultivate stories for donor engagement
• Assist with reporting to donors on impact of giving
• Manage, track and facilitate contact entries into Donor Management System
• Update donor database files
• Reception coverage including answering phones, receiving mail and assisting Revenue Development Associate
• Participate in team meetings, participate as a member of the Donor Relations team, offering feedback, suggestions and ideas to help achieve department goals.

Other

• Participate in a local faith community, being willing to use his/her personal gifts within this community and model nonviolent peacemaking through respectful interaction with others
• Maintain a high level of integrity, reflecting Christian respect and Christ’s unconditional love to those with whom you work, including colleagues, volunteers, partner agencies, the homeless and marginalized
• Answer inquiries about MCC from constituency and general public; communicate MCC’s values, articulating the importance of MCC’s criteria for workers, all of whom serve as representatives of the Mennonite and Be in Christ churches which support MCC
• Model nonviolent peacemaking through respectful daily interactions with staff and the public

The Manager of Donor Engagement supervises the Donor Relations Summer Associate position.

MCC is a charitable organization that partners with churches and community organizations worldwide to walk with people who are disadvantaged. MCC supports activities that provide emergency assistance, reduce poverty, and promote healthy communities, sustainable living and alternatives to violence. As an internationally recognized NGO, MCC currently serves in 56 countries with more than 500 partners, 1000 staff and 40,000 volunteers.

The MCC Ontario office is located at 50 Kent Avenue in Kitchener.

Challenges

Due to COVID-19, this position will likely be working remotely. Regular video check-ins and meetings will be held with the supervisor.