The Organization: CultureLink Settlement & Community Services (CultureLink) is dedicated to facilitating the active participation and integration of newcomers and the broader community, recognizing the interdependence of these groups in our society. We envision a healthy, equitable, inclusive and welcoming society that works together to engage and integrate newcomers and other community members into Canadian life.

The Position: Reporting to the Board of Directors, the Executive Director will provide strategic, innovative, creative and dynamic leadership to the agency. They will be responsible for creating a shared vision of settlement and community development among the Board, community, staff and volunteers. They will be responsible for the overall management, administration and operations of CultureLink.

Major Responsibilities/ Tasks include but not limited to the following:

  1. Strategy, Vision & Mission:
  • Provides leadership for the execution of CultureLink’s strategic plan;
  • Embodies, communicates, and represents CultureLink’s vision and mission to all stakeholders.         

a)   Programs/Services:

  • Implements overall program/service planning and priorities;
  • Ensures effective delivery of services to the community;
  • Represents the agency on major program/service directions in the community;
  • Ensures a high level of research, needs assessment, planning and advocacy;
  • Oversees effective documentation and distribution of community information.

b)         Community Relations:

  • Represents CultureLink to community stakeholders;
  • Liaises effectively with government and foundation funders;
  • Liaises effectively with other community based and non-profit organizations;
  • Establishes effective networking, collaboration and partnerships with other community agencies;
  • Ensures effective communication with all CultureLink stakeholders;
  • Develops and implements effective outreach strategies.

c)         Communications:

  • Ensures the effective development and dissemination of all CultureLink communications (e.g. Website, brochures, pamphlets, flyers, etc.);
  • Develops and maintains effective media relations.

d)         Board Relations:

  • Assists in the orientation and development of Board of Directors;
  • Acts as staff resource to Board of Directors and committees as appropriate;
  • Reports regularly to the Board of Directors on the  work of the organization and makes recommendations in the best interest of the organizations;
  • Assists in the development of planning, priority-setting and evaluations processes;
  • Ensures the implementation of these processes;
  • Performs other duties as assigned by the Board of Directors.

e)         Organizational Policy & Governance:

  • Ensures and assists in the development of all Board and Staff policies with an Access and Equity framework;
  • Implements all policies;
  • Ensures and develops appropriate operational procedures to give effect to Board policies;
  • Oversees and manages Risk Management practices, and policies to analyze and report risks and to manage risks according to a risk management framework;
  • Provides governance support, insight, and analysis to the Board of Directors, the Governance Committee and Senior Management.

f)          Access & Equity:

  • Assists in the development and implementation of all Access & Equity policies and procedures;
  • Assists in the development and implementation of Conflict Resolution policy and procedures;
  • Ensures the implementation and evaluation of all Access and Equity policies and procedures.

g)         Financial Management:

  • Develops Financial Policies and procedures;
  • Develops and administers all budgets;
  • Maintains effective working relationships with financial staff and external auditors;
  • Works with the Finance Committee of the Board of Directors;
  • Prepares regular financial accountability reports to the Board & other stakeholders;
  • Manages prudently the agency’s assets;
  • Recommends spending priorities
  • Enforces financial policy and procedures.

h)         Funding & Fundraising:

  • Ensures the preparation of all funding proposals;
  • Actively seeks new funding opportunities;
  • Overseas preparation and implementation of all funder required reports;
  • Works with the Board and Fundraising Committee to support the implementation of the fundraising strategy;
  • Establishes and maintains effective relationship with funders.

i)          Human Resources Management:

  • Develops and implements effective personnel policies and procedures including  recruitment, hiring, orientation, compensation, training, supervision, evaluation, discipline and termination with an employment equity framework;
  • Ensures effective teamwork among staff in a culture of anti-oppression, anti-racism, and anti-discrimination;
  • Ensures adequate and appropriate allocation of staff resources.

Qualifications, Experiences & Skills

  • Post-secondary degree in social services, social work, business administration or related field or equivalent experiences and/or training.
  • A minimum of 7 years of progressive management and leadership experience in the not-for-profit sector, experience in settlement an asset.
  • Proven management experience in personnel/unionized environment, finance and administration.
  • Strong leadership skills with a proven record of effective organizational development.
  • Familiarity with services/policies relating to the settlement & integration of newcomers.
  • Skills to manage competing priorities and divergent interests of stakeholders.
  • Excellent interpersonal, organizational, presentation and decision-making skills.
  • Demonstrated ability to work with a governing body as well as with senior leaders in government and non-profit sectors.
  • Demonstrated competencies in planning & organization, leadership, effective communication, relationship management, ethical behaviour, and strategic thinking.

Comprehensive compensation package. Interested candidates should submit a resume and a cover letter by email to [email protected].

Visit culturelink.ca for information about our agency.