The Ivey Academy is the Executive Education arm of the Ivey Business School and is Canada’s global leader in advanced management education and professional development, with five lines of business: talent assessment & strategy, executive education, simulations, executive coaching and corporate retreats. Working work with both organizations and individuals, The Ivey Academy is future-oriented, pragmatic and practice-based whose main function is to develop, and deliver Executive Education Programs in a B2B and B2C format.
The purpose of the Ivey Academy is two-fold
To advance the Brand of Ivey Business School and the IBS Faculty in the Market; and
To provide additional sources of funding (through surplus) to the Business School
The Executive Director (ED) of the Ivey Academy is a strategic senior leader who has overall responsibility for all functions of the Ivey Academy including Business Development, Marketing and Communications, Program Development, Program Delivery, Space/Events Management, People Management and Financial management. The ED is also responsible for developing and maintaining Client, Faculty and Alumni Relationships.
If you are excited about the opportunity to work for Canada’s most prestigious business school, working alongside the brightest staff, students and globally recognized faculty, then this is the place for you!
Who you are:
Reporting to the Dean of the Ivey Business School, the Executive Director should be a dynamic business leader. To be a well-qualified candidate for this position, you combine a record of success in senior executive roles with experience aligning an organization, implementing strategy and leading change. The core of this role focuses on developing operational capacity, ensuring performance towards well defined objectives, and building relationships with clients, staff, faculty and other stakeholders. You are known for your ability to deliver tangible results; being open, transparent and honest and your ability to build and maintain relationships widely. You are collaborative, decisive and are customer focused, with a commitment to Diversity, Equity and Inclusion.
You have experience overseeing the full P&L of a small to medium size client service business. Experience in higher Ed, alumni relations, and Executive Training are highly desirable. Excellent C-Suite (Chief Talent officer) client relationship skills are required in addition to strong people skills to manage a diverse set of resources including business development, program delivery and faculty from the Ivey Business school. Experience with development and delivery of client solutions also an asset. Development of strategies to support innovation and leadership within the market, from both a revenue and client experience perspective are required.
What you’ll do:
You will have day to day responsibility for all aspects of the Ivey Academy, supported by Ivey’s financial resources, human resources, marketing and technology teams. Specifically, the incumbent will:
Support and enhance a targeted sales process to deliver on financial metrics
Build strong ongoing relationships with current and potential clients to ensure continuous future growth.
Provide accessible and inspiring leadership to The Ivey Academy team and create a team-based and collaborative culture.
Partnering with Faculty Directors in The Ivey Academy, you will engage faculty in the design of customized client programs and enlist faculty to participate in The Ivey Academy, sourcing experts outside of Ivey where required to serve client needs.
Ensure that The Ivey Academy brand is enhanced and extended nationally and internationally by introducing innovative programs and marketing efforts.
Build collaborative working relationships with other program directors, faculty, central services directors and staff.
Create and model The Ivey Academy as an innovative and entrepreneurial culture.
Partnering with faculty, you will develop and promote thought leadership in emerging business areas and build Ivey’s reputation for creating cutting-edge and highly relevant intellectual capital.
Assessing, managing and defining the customer journey, including the staff that are directly responsible for delivery of the experience.
As a member of the strategy steering committee for the business school, the Executive Director of The Ivey Academy will participate in the development of a Strategy for the overall business school including specific details for growth for Life Long Learning and the Academy. This will include what markets to participate in, modes of delivery, and critical integration points and synergies between the Ivey Academy and the rest of the IBS.
QUANTITIVE AREAS OF IMPACT:
Operating Surplus: $2 – 3 million
Annual Revenues: $10 – 15million
Number of positions managed: 20-22
What you have:
Required Education and Experience:
MBA preferred.
High energy, extroverted individual with a strong record of accomplishment in leading a client service business. They will be comfortable in the halls of academia and in the corporate boardroom and will demonstrate a mature confidence, a personable and approachable style, and natural client service orientation.
Ability and willingness travel significantly. Much of this will be in the London-Toronto corridor, but may extend to clients across Canada and Internationally.
A seasoned and dynamic executive with a proven track record of securing new business, specifically having initiated, developed, negotiated, and closed the sale of high-level professional services.
The successful candidate has worked in businesses where the primary assets are human and intellectual capital and will have experience selling highly priced, intangible, or conceptual products to institutional clients.
The successful candidate may have led or been engaged in strategy for their organization so understands how to assess market dynamics and opportunities, select and support chosen opportunities and match with capabilities needed to deliver
Experience at building relationships with customers and managing the customer journey to facilitate the capture of repeat business opportunities
Demonstrate an understanding of business and academia, including an understanding of the incentives that drive behavior in each and credentials that will give the individual credibility in an academic environment.
They will have proven, consultative relationship-building skills, which will enable them to quickly establish rapport and credibility with both CEO and division-head level within Ivey’s current and targeted client base and with faculty.
They will have built a reputation as a strong people leader who inspires by example, invests in the development of their team, and rallies staff to higher performance levels.
The incumbent will possess the experience that provides them with some insight into the academic culture and faculty incentives.
Skills and Abilities:
Ability to cultivate lasting relationships with senior private and public sector executives, accomplished academics, and staff and will get things done through influence in an environment characterized by long-term business development cycles, varying degrees of urgency and engagement, and a high degree of autonomy
Ability to influence and have a positive impact on the institution and work in support of its mission and brand.
Strong people management skills necessary to keep the team motivated, and client focused. Seek opportunities to coach and develop staff.
Consultative sales experience: demonstrated track record of success in developing new business within the context of an executive education program in an entrepreneurial and academic environment valuing collaboration, innovation, and hard work.
Accurately represent risks and benefits of focused initiatives to internal constituencies, gaining buy-in, and then successfully operationalizing those initiatives.
Engage faculty to participate in delivering client solutions.
Establish a reputation as a trusted advisor who is dedicated to solving client needs with quality programs.
Respect the academic mission and cultivate a spirit of collaboration with faculty in order to best meet the needs of clients and potential clients.
Excellent communications skills, written and oral.
Inclusive, high-energy with the ability to lead a business development team.
Demonstrated interest in education.
Location: London, ON
Position Type: This is a full-time 3-year renewable contract with full benefits.
Interested?
Do you think you would be a good fit for the role? Tell us why and submit your resume and cover letter via the Ivey Careers page today!
Note: Application will close July 14th, 2021.
Diversity & Accommodation:
Ivey Business School invites applications from all qualified individuals. Ivey is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodation for interviews or other meetings, please contact Ivey Human Resources at [email protected] or by telephone at 519-661-2111 ext. 85771.
Apply Now
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.