When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.
Responsibilities
As a Facilities Manager with Hines, you will lead a team of professional Facilities Professionals and be the responsible party for successful, efficient and above industry standard delivery, reporting and improvement of all related Facilities Services, financial reporting, associated contracts and lease administration oversight of their respective building(s). Responsibilities include, but are not limited to:
Act as Single Point of Contact with a direct line relationship with Hines Amazon as the point of contact for their building(s) and Amazon GREF leadership
Lead the Facilities Management team to provide Hines best in class results on behalf of Amazon
Responsible for the documentation of facilities operations for their respective site(s) /building(s)
Management of sourcing and procurement process for all service contracts such as janitorial, carpentry, pest control, carpet maintenance, and wood refinishing. Recognize opportunities to reduce over-all expenses through contract negotiations and leveraging
Hines national discount program and Amazon portfolio
Ensure Hines delivery of all Amazon performance metrics including Key Performance Indicators (KPI) for Facilities Management, specifying regular reporting and gap analysis, communicating, identifying trends, and improvement methods
Oversight of trouble ticket response and coordination of resolutions while working closely with the customer service team. Trouble ticket resolution includes: research, photo’s, physical inspection of location of problem, updating the BOM, and correspondence with
Executive Admin’s and/or Vendor’s and/or Property Manager’s
Manage all assigned personnel and direct reports. In addition to direct day-to-day supervision, responsibilities include recruiting, training and evaluation
Qualifications
Minimum Requirements include:
Bachelor’s degree or equivalent from an accredited institution
Five or more years’ experience in facilities management
Advance knowledge of Microsoft Office as well as Kindle, Replicon, Remedy, InDesign, Sharepoint and Adobe
Capable of coordinating Facilities issues and responding from offsite via phone and email
Highly organized and able to multi-task to completion
Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 240 cities in 27 countries. Hines oversees a portfolio of assets under management valued at approximately $160.9 billion¹, including $81.7 billion in assets under management for which Hines serves as investment manager, and $79.2 billion representing more than 172.9 million square feet of assets for which Hines provides third-party property level services. Historically, Hines has developed, redeveloped or acquired approximately 1,450 properties, totaling over 485 million square feet. The firm has more than 180 developments currently underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2020.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
PI140929315
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