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Description
The Community and Family Services Coordinator will provide support and assistance to the Community and Family Services in various programs related to community and client support in accordance with Salvation Army mission, values, and standards.
KEY RESPONSIBILITIES:
General
- Ensure the ministry objectives are consistently accomplished and that a spiritual focus is applied to all program initiatives
- Ensure that all duties are completed in accordance with the principles, standards, policies, and procedures of The Salvation Army
- Assist the Corps Officer with ongoing strategic planning to ensure programming reflects client need as these may evolve in our changing socioeconomic climate
- Work with the Corps Officer to ensure that programs (including program reviews, inspections, and audits) meet contractual, legal, and internal requirements
- Serve as a resource person to the Corps Officer in matters of community relations and media as related to the Community and Family Services
- Ensure compliance with policies and procedures as it relates to external funders
Program
- Oversee food bank operations – ordering and/or receipt of food donations, recording, general cleanliness, organization
- Responsible for making sure any concerns with maintenance and general cleanliness of the Food Bank are forwarded to /Corps Officer
- Conduct client intakes, assessing theirs needs and determining how we can best assist them; provide budgeting guidance to clients as required
- Develop and maintain a good understanding of services provided by external agencies
- Network with Salvation Army, government, and community social services providers to coordinate resources for the benefit of clients and program
- Oversee Pathway of hope programming to ensure that it meets DHQ/THQ criteria and is carried out in a manner that supports the best interests of the clients
- Represent The Salvation Army Cedarbrae Community and Family Services within the community, as directed.
- Engage and implement a local Emergency Response Plan, assisting with provincial/federal emergencies as required
- Coordinate/organize/develop annual/seasonal donation and fund-raising efforts such as: Christmas Kettle Campaign, Summer Camps, other community outreach programs etc.
- Ability to repeatedly lift 40 pounds
- Travel is required and associated with this position
Human Resources
- Provide direction and support to employees/volunteers and ensure that they work together to achieve the purposes of the organization
- Responsible to review and assign weekly workload for all Community and Family Services staff/volunteers
- Develop strategies and recommendations for staff and volunteer development
- Responsible for preparing employee/volunteer work schedules
- Ensure that all employee/volunteers maintain any mandatory training or certification; identify any training needs and reports to the Corps Officer
- When applicable ensure that all processes and expectations outlined in the Student Placement Policy are followed
Health and Safety
- Monitor staff and volunteer safety practices in compliance with health and safety standards, and prepare, submit, and act on incident reports; provide calming intervention as required ensuring the safety of everyone
- Responsible to work in compliance with the Ontario Health & Safety Act and Regulations
- May perform workplace inspections as required
- Assist in the orientation of new staff and volunteers regarding health and safety procedures
- Responsible to report any serious health and safety infractions or problems in accordance with policies to the Corps Officer
- Participate in the supervision of Early and Safe Return to Work plans where applicable
- Ensure the Community and Family Services Department is cleaned regularly according to acceptable health standards and that physical property is maintained, arranging for repairs as necessary
- Report any safety hazards, maintenance problems, equipment, or supply needs to the Corps Officer
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
Administration and Finance
- Maintain accurate records of client information on The Salvation Army’s computer system while maintaining confidentiality and providing statistical reports
- Maintain accurate written records, logs of activities, including activity reports and statistical information
- May prepare and submit grant/funding applications; complete timely, accurate reports as required
- Receive, record, secure monetary and non-monetary donations; ensure information is forwarded to Corps Officer for the issuing of donation receipts for income tax purposes
- Provide input in the development and implementation of policies and procedures for Community and Family Services programs
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education/Certifications:
- Completed an Undergraduate University Degree, preferable in Human (Social) Services field or equivalent
- Alternative combinations of education and experience may be considered
- Ability and willingness to provide a valid Safe Food Handlers Certification
Experience:
- Minimum of two (2) years of prior related experience, including, experience in a specialized social services program; inclusive of supervisory experience
- Supervisory/management skills and the ability to lead, coach and motivate
- Experience dealing with office equipment and tools
- Knowledge of community-based resources and experience networking with government and social service agencies
- Valid Ontario Class “G” Driver’s License, personal vehicle required and insurance
Required Skills/Knowledge:
- A high level of integrity, good judgment, and ability to maintain appropriate confidentiality
- Ability to work independently and participate as an active and responsible team member in a cooperative team environment
- Represent the organization in a positive, professional, and engaging manner
- Ensure all clients are treated with dignity and respect
- Self-motivated/disciplined; a flexible self-starter with the ability to multitask in a fast-paced environment.
- Ability to work effectively with clients and staff in a culturally diverse environment
- Sensitivity, awareness, and understanding of client’s needs, problems, interests, skills, deficiencies, and idiosyncrasies
- Attentive listening skills for the purpose of supervision, counseling, and conflict resolution
- Excellent interpersonal, organizational and communication (oral and written) skills
- Strong organizational and time management skills with the ability to complete assignments and meet deadlines with minimal supervision
- Attention to detail, problem solving and analytical skills
- Lead by example, by demonstrating a positive attitude and a strong work ethic
- Proficient in working in a computerized environment must have strong skills using Microsoft Office Suite
- Ability to organize and prioritize multiple tasks in a fast-paced environment
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
Successful candidate will be required to provide upon hiring:
- A clear vulnerable sector screening
- A clean drivers abstract
- Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually
HOURS: 35 hours per week. Monday – Friday. Schedule may vary according to requirements of responsibilities – some weekend and evening work may be required; flexibility is required as it relates to hours of work. will be scheduled as per the food bank hours of operation, Monday, and Wednesday, 9:00 a.m. to 4:00 p.m.; Tuesday and Thursday, 9:00 a.m. to 1:00 p.m. Hours of operation are subject to change. The balance of the hours will be set in consultation with the supervisor. Includes a ½ hour unpaid meal break where applicable.
The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
Internal Applicants, must advise your managing supervisor of your intentions prior to submitting your application.
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.