Description
The incumbent reports to the Maxwell Meighen Director. This is a non-unionized management position that assists the Director in the managing the day to day operations of the Scarborough Hotel Program.
HOURS:
- 40 hours/wk
Location: You will be considered full time temporary at our hotel location used for social distancing during covid.
Holiday Inn Express
50 Estate Drive, Scarborough
ON M1H 2Z1
KEY RESPONSIBILITIES:
- The Hostel Manager will provide leadership, supervision and day-to-day direction at the Scarborough Hotel Program in accordance with established policies and procedures including Toronto Shelter Standards, the Collective Bargaining Agreement, and Employment Standards.
- Schedule, conduct and document supervision; conduct performance review and evaluations; chair team meetings; participate in policy reviews and revisions. Communicate with staff on matters of discipline in accordance with the Policy & Procedure manual.
- Provide all necessary documentation for Personnel files. Conduct in conjunction with the Director of Hostel Services, recruitment, interviews, reference checks and orientation for new staff. Organize and assist with staff training in accordance to Hostel policy. To participate in Labour Management meetings as requested. Approve bi-weekly payroll prior to submission; assist with the preparation of annual budget and funding applications as requested. Assist with the monitoring of financial expenditures as per annual budget projections.
- Ensure clients receive proper customer service; deal with client issues, concerns and complaints, deal with Community and City complaints; read daily log books and make necessary follow-up; review all incident reports, make any follow-up and ensure necessary notations are needed and assist in preparing daily, weekly and monthly reports for the department. On-call duties. Perform other duties as required by the Director of Maxwell Meighen or designate.
- To provide support, assistance, and encouragement to Clients.
- Organizational Responsibilities
- Attend all authorized Seminars, Staff meetings and training sessions as required.
- Adhere to standards that are consistent with the values and philosophy of the Salvation Army and the Maxwell Meighen Centre.
- Read and follow the policy and procedures of the Maxwell Meighen Centre and adhere to the Shelter Standards when dealing with the client, residents, and staff.
- Make suggestions that will improve efficiency, working conditions or procedures of the department and the centre.
- Professional Responsibilities
- Dependability – Relied upon to complete tasks and be punctual in your attendance at the centre.
- Cooperation – Willingness to be a team player. Willing to accept change in procedures, process, responsibility, and assignments.
- Initiative – Demonstrate the ability to think and act independently. Originate innovative ideas and methods to improve your performance or complete tasks better.
- Work Environment and Safety – Maintain a safe and pleasant workplace by following the safety regulations and actively contributing towards a safer workplace.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Post-Secondary Diploma in Social Work, Addictions, Counselling, or related field(s) or
minimum of 2 years related work experience
- Good interpersonal skills
- Fluent in written and spoken English
- Second language an asset
- Certification in First Aid/CPR, and Non-Violent Crisis Intervention
- Good Computer Skills with working knowledge of Windows
- Good Clerical Skills
- Ability to function as a team member
Successful candidate will be required to provide upon hiring:
- A clear vulnerable sector screening
- A clean driver abstract
- Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually
The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
Internal Applicants, please advise your managing supervisor of your intentions prior to submitting
To help us with our recruitment effort, please indicate your email/cover letter where (vacanciesincanada.ca) you saw this job posting.