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RESPONSIBILITIES
Operates as a Human Resources business partner and coach/consultant to CX Leaders to identify gaps, build HR strategies and processes to achieve business priorities.
Collaborates, strategizes, and participates with Store Talent Acquisition and CX Leaders to acquire and retain top talent. Ensures talent assessment process is consistent, creating equal opportunity for all team members and talent elevation.
Acts as liaison with the HR COE teams to coordinate the development of programs, systems, and processes that increase employee engagement, performance, retention, and development.
Manages and coaches a team of field HRBP’s in support of their functional responsibilities within their assigned business areas.
Analyzes HR and business key performance indicators to drive business results.
Furthers the Diversity Inclusion and Belonging strategy, principles, and pillars.
QUALIFICATIONS
Basic Qualifications
Bachelor’s degree with a minimum of 8 years of relevant Human Resources experience.
Ability to define and execute HR strategies in support of business strategies.
Knowledge and experience in employment law, compensation, organizational design and planning, organizational development, employee relations and employee engagement.
Ability to effectively work with a diverse workforce at varying levels in the organization.
Proficiency in data analysis and development of insights and recommendations.
Outstanding interpersonal relationship building and ability to work collaboratively.
Effective communication skills, verbal and written.
Experience with fast-paced, multi-unit and geographically dispersed environments.
Experience managing teams and influencing without authority.
Demonstrate a high level of integrity, confidentiality, and objectivity.
Preferred Qualifications
Strong HR leadership experience in retail, hospitality or restaurant business.
2+ years with Executive Level exposure and support.
Corporate and field HR experience.
Certificate in HR is highly desired, HRCI or SHRM certification is preferred.
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