Assistant Director, Residence Life (Term)

University of Toronto

Date Posted: 04/18/2024

Req ID:36992

Faculty/Division: UofT Mississauga

Department: UTM:Student Housing & Residence Life

Campus: University of Toronto Mississauga (UTM)


About Us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Position Summary:

Working under the direction of the Director, Student Housing & Residence Life, the Assistant Director (AD), Residence Life provides primary leadership and is responsible for managing the operations and staff of the residence life team. 

Responsibilities of this position include: setting strategic direction for residence life operations and program planning, continuous program development and improvement, implementation, evaluation and assessment, while making considerations for accessibility, equity and inclusion throughout all aspects of programming; seeking and cultivating partnerships and initiatives focused on transition and success, and ensuring these programs are in keeping with university values and commitments, contemporary practices as well as relevant theory and research; overseeing the administration of the Community Standards; initiating and overseeing assessment projects and initiatives related to student success in residence; and developing long range program planning and implementation strategies. 

The incumbent works with the Director and committees in developing residence learning objectives, supports and services, establishing departmental goals and objectives and the department’s long range plan. 

Essential Qualifications:


University degree and/or acceptable equivalent combination of education and experience. Masters degree in Education, Student Affairs, Social Work, Community Services, Leadership, Management (or related) preferred.


  • A minimum of five years professional experience working in a university residence setting.
  • Experience in advising students, provision of support plans and safety plans, issues management, emergency response, conflict mediation, program development and student conduct and judicial affairs in an undergraduate residence community.
  • Experience training others in suicide intervention training is preferred. 
  • Experience managing staff, preferably in a unionized environment.
  • Proven leadership and problem-solving skills.
  • Comfort working as a member of a team composed of individuals with varying responsibilities.
  • Ability to identity risk and sound judgment to appropriately respond.
  • Proven ability to deal with sensitive matters that require professional judgement and confidentiality.
  • Experience improving and enhancing the student experience in residence and in postsecondary settings.
  • Experience creating proposals for training, supports, services and activities.
  • Experience effectively managing a complex set of competing priorities; issues management, emergencies and responding to the personal crises of individual residents is required.


  • Excellent interpersonal skills, communication (verbal and written) skills, tact and diplomacy required.
  • Working knowledge of Microsoft Office (in particular Word and Excel, Powerpoint).
  • Mental health and suicide intervention skills training required
  • Knowledge of residence management systems such as StarRez Residence Management System. Familiarity with specific facility systems (e.g., VingCard – Persona, etc.)
  • Experience interpreting the Ontario Residential Tenancies Act (RTA) is required. 


  • Experience working with residence facilities, financial and human resource policies and procedures.
  • Comfortable working in an unpredictable and often stressful environment.
  • Ability to interact, communicate and build partnerships with students, parents, university staff and faculty.
  • Comfortable working in an unpredictable and often stressful environment.
  • Must be able to work independently and work as part of a team.
  • Demonstrated creativity is essential. 
  • Experience working with diverse student communities is also a significant asset.
  • A high degree of initiative and self-motivation required.
  • Ability to effectively manage, motivate and mobilize a team of administrative staff.

This is a term position ending November 17, 2025

Closing Date: 05/09/2024,11:59PM ET

Employee Group: Salaried 

Appointment Type: Budget – Term 

Schedule: Full-Time

Pay Scale Group & Hiring Zone: PM 4 — Hiring Zone: $102,763 – $119,892 — Broadband Salary Range: $102,763 – $171,273

Job Category: Student Services

Read Full Description

To help us track our recruitment effort, please indicate in your cover/motivation letter where ( you saw this job posting.