Event Planning- Account Manager in Mississauga, Ontario

Job Title: Account Manager

Location: HYBRID ROLE – 2 Days In-Office in Mississauga

Job Description: The Account Manager, reporting to the Account Director, is responsible for managing the execution of client programs. This role involves owning day-to-day client relationships, ensuring client needs are met, delivering excellent program executions, and achieving key performance indicators (KPIs). The Account Manager develops strong relationships with team members while collaborating with other company functions, including Finance, Payroll, and Recruiting, to ensure seamless program delivery and client satisfaction.

Roles & Responsibilities:

Include (but are not limited to) the following duties:

• Manage the execution of client programs from inception to completion

• Develop and maintain strong day-to-day relationships with clients

• Monitor project timelines, budgets, and deliverables to ensure they meet client expectations and KPI’s

• Building and managing critical path schedules to ensure on-time delivery of key program components

• Lead a team of Account Coordinator and Field Managers, which includes the development and mentorship of these direct reports

• Manage asset production and inventory management

• Being on top of all elements of programs and proactively identifying any issues or risks to deliver with excellence

• Prepare and present regular reports on program performance and progress, including tracking results, rigorous analysis and capturing insights

• Managing program financials with 100% budget accuracy, which includes the reconciliation of all budgets

• Participate in strategy sessions and provide insights for program improvement

• Ensure all program activities comply with company policies and procedures

• Coordinate with internal teams including but not limited to finance, Payroll, Recruiting

• Working effectively with a multifunctional and diverse team

Core Competencies:

Hard Skills:

• Post-secondary education, preferably in Marketing and Events

• 3 years’ experience in account management

• Proven track record of managing client relationships and delivering successful marketing programs

• Experience in experiential marketing, production and asset management

• Experience managing critical path schedules and budgets

• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Excel and Word)

• Ability to travel, some overnight

Soft Skills:

• Excellent client management skills and strong ability to foster trusted and long-lasting relationships

• Highly organized and outstanding attention to detail

• Exceptional communication skills, listening, verbal and written

• Ability to present results effectively to clients, including to senior management

• A commitment to flawless execution on each and every program, regardless of size and complexity

• Capability to work effectively both independently and as part of a team

Key Performance Indicators (KPI’s):

• Client Satisfaction: Measured through client feedback and satisfaction surveys

• Project Delivery: Percentage of projects delivered on time and within budget

• Program-Specific Measures: Metrics related to consumer engagement, samples distributed, 100% shifts filled, etc.

• Quality of Deliverables: Assessment of project outcomes against set quality standards and client expectations

What’s in it for you?

• An opportunity for long-term growth within a dynamic and growing agency

• Ability to make an immediate impact to support and grow our digital business

• A chance to feel good about the remarkable work that you/we do for our clients.

• A position with a competitive compensation package

About Brand Momentum:

From engagement to the shopper to shelf, Brand Momentum’s mission is to authentically connect brands to people through marketing, sales and retail programs, supported by technology services and digital solutions that amplify what we do. A national integrated agency with two headquarters, one in Toronto and one in Montreal. Delivering best-in-class programs for companies in such industries as retail, consumer packaged goods, pharmaceutical, technology, and financial services. The company is a three-time winner of Canada’s Top 100 Best Workplaces and one of Canada’s top 500 fastest-growing companies. www.brandmomentum.ca (http://www.brandmomentum.ca)

About Our Culture:

Goodness is at the heart of everything we do. BMI is an enduring market leader in quality and innovation where employee and client aspirations are realized in a fun culture. We deliver on our promises to our clients and people; we do it with a passionate and innovative approach providing flexibility and value. We are all about integrity, respect, empowerment, commitment, fun, and flexibility while being fiscally responsible.

Brand Momentum is an Equal Opportunity Employer. Thank you for your interest in Brand Momentum Inc. Due to the large volume of applicants, only those pre-selected will be contacted.

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